Customer Ratings & Reviews

We had awesome service the tv stand is great and tv works good

mounted and connected to equipment. Friendly and professional.

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

The two Columbus based Best Buy Geek Squad technicians who came out to deliver and wall mount my new SONY 55" TV were great. They were very professional, knowledgeable and personable, and took all required covid-19 precautions while in my home. Their work was quick and the mounting looks great. It is very neat and the various cords are well organized and barely noticeable. I highly recommend these two guys. Any Best Buy customer in the Columbus area who is lucky enough to have these two guys tapped to deliver and install their new TV will be delighted with the service.

During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

The agent was knowledgeable, professional and personable. Excellent in-home service

They did a grear job and cane early.and was friendly and respectful of my belongings.and had a good converstion about electronics beacuse im experienced in that area also.and i got a discount from bestbuy instead of $250 i paid $100 for delivery and mounting/hookup.

Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!

The agents were on time, went right to work and had no trouble mounting my tv on the wall. They were friendly, knowledgeable and did a great job.

The associate found that there was a problem with my existing mount which could have damaged my new tv or anyone using it. He corrected the problem and expertly installed the new one. That's the kind of professionalism you get with Geek Squad.

I bought two units of this service to mount the Sony X950H 65" (XBR65X950H) in the living room and the Sony X950 55" (XBR55X950H) in the master bedroom, both on the Sanus premium series swivel TV wall mount (BLF328-B1). The same technician completed the installation of both in less than 2.5 to 3 hours and was professional, friendly, and observing prescribed covid safety measures; the installation took place in early August 2020 in Anaheim, California. I am thinking about getting a third TV for the third floor and would consider using this premium TV mounting service again.

The guys mounted my TV and soundbar to the wall and set everything up. They did a great job!

My TV was hung too high. I requested 6 inches above my original TV stand, but there was a miscommunication between the 2 third party geek squad installers and it was hung 17 inches. It was light watching TV in the front row of a movie theater. Best Buy was awesome and sent another geek squad employees to lower the mount. However it could only be lowered another 6 inches due to the in wall cable installation. Now the screws holes show above the TV. A damage report was to be entered but I have not heard from anyone yet. I have tried to call but am unable to get through. I would recommend the geek squad because they did an awesome job of installing but MAKE SURE EVERYONE IS ON THE SAME PAGE AS TO THE HIEGHT.

Geek Squad have been an on-team when I need help with my computer or printer, or TV, they are Johnny on the spot, I do not know what I would do with-out them, Thanks Guys and keep up the good work!!!

They were very professional and quickly installed the TV mount and hung the TV.

The Geek Squad team are professionals. As soon as you tell them what you require, they would advise you of any better way of completing the job, if there is any other better way. They then do the job neatly and as professionally as possible. I will always use them.

The two members of the Geek Squad delivered and mounted my new tv to the wall. They both were very friendly, professional and thorough. Once they set it all up, they went over all the important options I needed to know to operate my system. Thank you so much for doing a wonderful job! I really truly appreciate it! Take care.

I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.