Customer Ratings & Reviews

The agent that was sent was the most professional I have ever had in my home. He was prompt and polite. He did a meticulous job and cleaned everything when he the job was complete. He spent time helping to get the tv and apps working and to make sure I understood everything completely. I highly recommend.

The two geek squad team did everything I asked of them especially Tom they called like I asked came to my house and they were on their way to mounting my tv they were very professional and very fast and they were nice they got my tv mounted and hooked up all my devices and even helped to bring my other tv upstairs They are very good at what they do and do it well I would have them do another job like that I the future well done!

My installer, Kirk, arrived earlier than the time quoted. He and his assistant did an amazing job properly mounting my Bravia 8 to my living room wall using a Sanus mount I had previously purchased. They were both extremely professional and had answers for every question I had during the whole process. I recommend them wholeheartedly for anyone looking to get their tv mounted safely and securely!

Great picture. deep colors. Fairly easy to use. Good sound without sounder.

The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.

Armondo did a great job and it wasn’t an easy one. It took two visits because we needed to get an electrician out to run power the the area. He explained just what the electrician had to do and it worked out perfectly. Armondo is very efficient with his time, very detail oriented, courteous and on time.

Agents arrived and very courteous. Pulled mounting bracket out of box, made connections on televisionn and attached to wall. Checked for balances Finished in no time.

Service was perfect. Geek SQUAD WERE KNOWLEDGEABLE, POLITE, HELPFUL AND EFFICIENT. NOTHING LACKING

I purchased 3 50" Samsung Crystal UHD TVs individually and had 2 of them mounted on separate dates. I'm not entirely sure why, but the installment/mounting teams with Best Buy are always very pessimistic and initially allude to not being able to do the service (same thing happened when I purchased my washer & dryer through Best Buy and a team came to install). Not sure what that's all about but the TVs were mounted very professionally and beautifully and they look great!

The agents installed my bracket n tv with sound bar and set tv up. They were well knowledgeable in all areas, professional and very friendly. I was impressed.

Do yourself a favor! Let the Geek Squad mount your tv. It saved us so much time, stress, headache etc etc. . I actually paid the yearly fee to keep them handy. They did a beautiful job installing an 85’ flat screen and running the wires behind the wall. Very pleased with the outcome. The team was clean, respectful, fast and took the time to explain new features and cool tricks to apps . Highly recommend.

I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

The installers were very professional and installed my wall mounted TV in a short time.

The agents installed the equipment with associated audio components and satellite equipment efficiently while guiding me all the steps to achieve my wishes. The primary associate then insured that I fully understood how the new equipment functioned. Very pleased with their service including cleanup.

The two young men were very helpful in getting the TV mounted and made sure our remotes worked and our TV ears. We were impressed with them both. Very nice and professional

Local Geek Squad is fantastic! They know what they are doing. Very professional. Too bad that Best Buy customer service is so dysfunctional. Go to local store for help - do not use the 800# for customer service. So glad I purchased the Geek Squad assistance.

Excellent picture. Installation was great. Geek squad was great

the guys did a great job. very personable and professional. great attention to detail and pride in workmanship.

Chris Lunsford's team was outstanding. The installation was handled expertly, knowledge centered and more positives than space allows. Their support, followthrough, profficiency, and experience was evident in each stage of the process. I will recommend their service always.