Customer Ratings & Reviews

The Geek Squad installed our new TV to the mount we had and attached the sound bar we had to the new TV. They arrived on time, they were efficient and they stayed until they were sure all the components worked together. They stayed until we were able to use all the remotes with all the parts of the system. Spectrum cable, Apple TV box, Samsung TV and Vizio sound bar. Very pleased.

The geek squad really did a good job of installing my TV. They showed up when they said they would, had all the necessary parts and tools, and had it hooked up and running in about a half hour. They made sure I knew how to program my TV choices and answered any questions I had. Professional and courteous all the way through, well done!

The service agent arrived on time. He removed the older now defunct TV. He was able to mount and install the new TV on our existing fireplace mount. He was even able to make some minor adjustments to our mount so the TV was perfect positioned to our liking. He made sure our internet and streaming services were connect. All this done in under an hour!

This was one of the best experiences I’ve ever had with service from a company. Mounting a 65 inch TV two guys came out from geek squad they knew exactly what they needed to do. They asked for customer feedback on the height of the TV. The TV was hung so straight I could not believe it. They even took a little vacuum and vacuumed up the little stuff on the floor. It was the best experience I would highly recommend their service.

Our technicians arrived on time and were eager to set up. They were knowledgeable and professional and had great attention to detail

The agent was very professional and knowledgeable !

Installers were professional, Listened to my needs, were fast and cleaned up.

The agents that mounted the TV were excellent! They were very thorough with the entire project of installing the wall mount, installing the in-wall power kit, and mounting the tv. Both of the Geek Squad techs were extremely knowledgeable of what needed to be done. I would highly recommend this team!

It was a real please having tech (Mark) in my home. He had the highest level of knowledge, professionalism, and coutesy.

I have had the Geek Squad come to my house 3 times in the last month (1 more visit to go). All the personnel have been WONDERFUL!! We are older and cannot install TVs and our technical knowledge is sparse; each time, the staff took their time with me and did an awesome job!

Team did a great job with very heavy outdoor TV and outdoor wall paneling to navigate. Team of 3 came and did a great job. No mess left at all.

We made arrangement to purchase the wall mounting bracket and then have them install the bracket and mount the 75” tv that we had previously purchased from Best Buy. They were on time and everything went as desired. Great job!

Its so nice to have professionals come in and one, two, three it’s done and installed correctly. With the installation package if any problems arise they return kindly to fix. My 7 th install, never one issue. Orlando’s Jessee in W.50 store is a real genius in this area. Yeah

The Geek Squad did an outstanding job installing my 77-inch TV! They were incredibly friendly, professional, and thorough from start to finish. The team not only mounted the TV perfectly but also installed the in-wall adapter and wiring with great attention to detail, leaving everything clean and seamless. I couldn’t be happier with the results—everything looks amazing and works flawlessly. Highly recommend their service!

The 2 gentlemen that installed our new TV were EXCELLENT. Called ahead of time to let us know they were running a bit behind so we didn't wonder where they were. Came in & installed in a timely manner. Very knowledgeable & friendly. Made sure TV powered up & they even helped set it up to our WiFi.

Good quality, sounds great and the picture is crystal clear. Easy to install and the Alexa feature is so cool

Install and connected tv and DVD player. Very knowledgeable and informative.

The Geek squad authorized installers came on time and did a great installation job. They hid the wires and the Sony 77 inch looks great, They had to bring the tv up to the second floor. They really knew what they were doing and cleaned up before leaving. Well worth the extra price of installation.

The installers made quick work of getting my 65 inch TV mounted at the desired elevated position on the wall. Connected my cable box, DVD, and ROKU and checked it out. Showed me some of the basics of the controller including how to get audio directed to the desired output device. They were respectful of the surroundings and left the place as neat as when they came. Oh yes, they came when they said they would which is much appreciated. Professionals!

The Geek Squad was amazing. Perfect installation and setup along with easy to understand and helpful instruction. Our purchase experience via phone was outstanding and delivery was made in time to enjoy a new 65 in. screen for the Super Bowl! Kudos to all at Best Buy.