Customer Ratings & Reviews

Awesome picture and sound. So easy to set up and use. Very happy we bought it.

TECHNICIANS WERE KNOWLEDGEABLE, FRIENDLY & PROFESSIONAL

The agents came when they said they would, opened the box and set up the tv and made sure it coordinated with my surround system and dvd player and Apple TV and set up my connection with Netflix - all within about twenty minutes. Then they took away the parts of the packing material I had asked them to. Very smooth, efficient and done with smiles. Terrific

Purchased the in home installation. Very professional service. Very neat and cleaned up after installation. Also provided education on remote usage. Would recommend.

Expert and professional care and installation of 77 inch TV and sound bar. They did a thorough set-up of it all. Not tech people -- with only have basic remote knowledge-.they made it easy for us. Very friendly and gracious. Excellent clean-up! High quality representation of the best of Bestbuy!

Super nice guy who installed and we even had an issue that a different tech handled. Also super nice, even were great with the dog.....

The install guys were excellent. They took their time and made several adjustments so the TV hung perfectly. Also solved a rear speaker sound issue on second LG TV. Very professional

Outstanding service great tech very professional Worth the service fee

The technician was on time and completed the removal of the old TV and installation and checkout of the new TV well within the time I estimated it would take two individuals to accomplish. Not only did he modify my wall mount to accommodate the new TV. He recommended a swap of sound bar systems that now allow me to operate both TVs picture and sound systems using a single controller. Saved me both time and money.

It took the agent longer to get to my house than to mount the TV. He was done in seconds! Super professional and really cool guy.

The team that showed up to install the tv were very professional and knew what they were doing. They had it installed a lot quicker than I expected. They were very knowledgeable about the tv and were able to answer any questions we had. They also helped get all of our services setup and working before they left.

Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

The picture is nice the agent mounted the TV on the wall for free with totaltec

Great job. The Geek Squad always comes to my rescue. They installed my new tv quickly and efficiently. When they were finished they went through everything with me and made sure I was comfortable with the new set. My thanks to the Geek Squad.

Geek Squad service was great! They called before arrival and showed up on time. When our existing TV mount didn't work with the TV we purchased, one of the agents went back to the store and got one that did. We did not have to reschedule; everything was completed as scheduled!

The two gentlemen who hung our large tv over the fireplace did a great job. They were very polite and knew exactly how to do it quickly. Couldn't have worked out better

These guys were quick,and on point with set up and cleaned up afterwards.

It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

Great mount and the team that came to install it were nice and professional.

The team that came to my house to install my TV was great. I had previously installed a 52" Tv somewhat painfully and decided there was no way I was installing a 65" TV, something would get broken. The showed up on time and worked as a team to get things installed, they gave us several options/recommendations and were patient as my wife and I made decisions. The installation is very neat with no loose cables and no issues. they made sure my current smart remote would work with the install. really nice job