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  • Front. Geek Squad® - Basic TV Mounting - 55" and Smaller.

Basic TV Mounting - 55" and Smaller

SKU:
5948506
See Details

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1858 Showing 37,141-37,160 of 38,694 reviews

  • Mr Ted C. Klatt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Employees Installed Our TV's In A Professional Manner And Did An Excellant Job!! I Have Been A Geek Squad Member For Numerous Years!! Thank You, Ted C. Klatt

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Best Buy / Geek Squad Horror.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible experience with Best Buy. I bought 2TVs. Neither was delivered. See previous review.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a non-Geek Squad contractor and he was okay.

    This review is from TV Setup & Mounting, 56” to 90"

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Greetings! Thank you for taking the time to review the Premium TV Mounting service! I’m pleased to hear that your service was completed successfully. Please know that if a qualified Geek Squad service technician isn’t available to perform a service in your area, sometimes
      we will work with trusted partners to complete service. We want you to feel confident in the service you received, so if you have any questions or concerns, please do feel free to reach out to speak to a Geek Squad agent on the phone at (800) GEEKSQUAD or (800) 433-5778.

  • Failed TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service. Techs came several times with excuse Of why it couldn’t be mounted. Third part was assigned and tv was mounted on first visit with no issues!

    This review is from TV Setup & Mounting, 55” or Smaller

    No, I would not recommend this to a friend

  • Not a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they thought they could use existing wire channels, I ended up with two sizable holes in the wall, that needed to be patched and re-painted. The Geek Squad guys worked hard, but I would not have purchased the new TV if I had known it required opening up the wall.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing this experience with us. We sincerely appreciate the feedback!

  • LG G3 77 TV Wall Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $249 for Geek Squad service. Their wall mount job was very poor. I had to hire someone else to correct the installation.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Incompetent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent incompetent untrained techs who connected to the wrong inputs and left without checking to see if the tv saw the Apple tv

    This review is from TV Setup & Mounting, 55” or Smaller

    No, I would not recommend this to a friend

  • THE AGENTS DID NOT CONNECT A HANDLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS DID NOT INSTALL A HANDLE, THEY GAVE ME THEIR NUMBER TO CALL THEM, I CALLED THEM TEN TIMES THEY NEVER CAME BACK TO INSTALL THE HANDLE, IT WAS A JOB DONE VERY VERY POORLY BY KRISTO, THE GUY WHO CAME TO DO THIS WORK, I GAVE THEM $40 IN TIPS,

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • I don't like the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as clear as the 6 year old Samsung it replaced.

    This review is from Basic TV Mounting - 56" and Larger

    No, I would not recommend this to a friend

  • Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is missing 4 bolts that are still in the package. 3rd party did installation and so the Geek squad has to come and finish the job.

    This review is from TV Setup & Mounting, 55” or Smaller

    I would recommend this to a friend

  • Poor installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was hung slanted. Need to come back and fix there we’re supposed to be two installers and only one showed up.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Geek squad failed to do the assigned task

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The N home service never did complete the task and The Geek Squad still owes me $300. Best Buy never followed up.

    This review is from TV Setup & Mounting, 55” or Smaller

    No, I would not recommend this to a friend

  • Service Squad missed wall stud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV would have fallen off the wall if I did not hire a separate contractor to put in electrical outlet behind TV! TV was not mounted into a stud in the wall.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Too quickly. Its not acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible installation… it is off center and I order to view it we have to pull it a foot off the wall. It’s embarrassing when showing people

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see much that was done but better safe than sorry

    This review is from Basic TV Mounting - 56" and Larger

    No, I would not recommend this to a friend

  • Phhhhttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not happen. Pandemic delayed installation FOREVER and we ended up installing it ourselves.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. We are all certainly living in strange times right now and we appreciate your understanding. We’re sorry for the inconvenience that this caused you and we hope you give us another opportunity to better serve you in the future.

  • Not level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first people that installed the TV did a very poor job because it was not level.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Geeks is a rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I know is I purchased a $399.00 tv and it cost $806. After the geek charges. Will never buy from Best Buy or ever use the Geek service again.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Horrible schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible appointment schedule. Keep postponing for 3 days in a roll. I am done with this. Horrible services.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend

  • Geek squad, unpleasant and not customer focused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing level of service. I expected experts and received little to no expertise during install. In addition, I know everyone has a bad day, but the senior installer was reasonably confrontational and abrasive.

    This review is from TV Setup & Mounting, 56” to 90"

    No, I would not recommend this to a friend
Page 1,858, Showing 37,141-37,160 of 38,694 reviews
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