Customer Ratings & Reviews

Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

The Geek Squad came and unboxed my 75” LG TV and mounted it and set up and had it running with no problems very quickly. Very professional.

This TV is stunning—crisp picture, vibrant colors, and immersive sound. Perfect for movies, sports, and gaming. Setup was easy, and the size makes every show feel cinematic. Whether 56 or 90 inches, it transforms any room into a theater. Absolutely worth it. Five stars!

Initially, we had some trouble as one of the guys had a medical emergency. However, Best Buy was able to get someone to a home eventually and the guys did great job. Very friendly and professional.

I had already sent a commendation letter to our local Best Buy on the service provided by the Geek Squad in installing my huge TV on my existing bracket. They hooked up my TV helped me install my apps and I was up and running in no time. Thanks to my huge TV purchase, they also hauled away my old overly huge TV!!!

Great! Two ppl came and they were very kind and helpful. They knew what they were doing and ran back to their van a lot to get what they needed to help (there was an issue w power source). Each time they ran in and out they put on their shoe covers which I greatly appreciated since we are a no shoe household (and I didn’t tell them). They also didn’t smell! : ) sometimes I’ve had installation employees smell like cigarettes, sweat, etc - but not these team members!

Great job, highly recommend!!! The guys were very professional and courteous, knew all about the ins and outs of what they were doing.

The service man sent to set up the tv was extremely efficient and knowledgeable. My only minor complaint was it really needed two people to set up the tv as i had to help him attach it to the wall. Regardless, I have no hesitation recommending the BestBuy servive to set up a tv.

Geek Squad's TV wall mount installation service offers a seamless and professional experience. The technicians are skilled and ensure precise mounting. Geek Squad's installation is recommended for those seeking a reliable and expertly executed solution for their home entertainment setup

Excellent service. Competent and professional. Worth the extra expense.

The geek squad really did a good job of installing my TV. They showed up when they said they would, had all the necessary parts and tools, and had it hooked up and running in about a half hour. They made sure I knew how to program my TV choices and answered any questions I had. Professional and courteous all the way through, well done!

I can’t recommend our installer Nate and his assistant enough. They were polite, punctual, cleaned up as they went along, even using a vacuum as they were drilling to clean up dust. They even organized all of the cords and cables, including the ones connecting equipment that they were not installing, so the area was neater. They were very patient showing us the features of the tv and how to work the remote.

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

Very professional and knowledgeable, also on time. Would highly recommend this installer!

The agents mounted the TV and set up the programming and explained all the buttons on our remote and how to use them . Both men were very knowledgeable and took their time to answer all our questions. They centered the TV on the wall perfect. Great experience working with them

The technicians were great! The system of setting up appointments is lousy. Did Best Buy intend to have no human available for customer service? The request was to have the appointment after 10:30 a.m. My husband is bedridden and the nurse was due at 9:30 a.m. The cost of delivery and installation was more than the cost of the TV itself! What a rip-off for the elderly!

Installation was quick, they were knowledgeable, professional and clean up after!!!

I have used them 3 times now and the service has just gotten better and better. All 3 sets of employees that delivered my items were professional, fast and they set up my products and answered all my questions without hesitation. They cleaned up after themselves- no mess left behind. They showed up on time! No delays!

Best install guidance customer friendly and clean. I have highly recommended geek squad to family and friends Very impressed

The two guys that mounted and connected my tv were very professional and efficient during their visit. The tv looks great mounted on the wall.