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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 38,694 reviews
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted our TV and set everything up. It was a bit of a challenge but they were terrific. Very professional and knowlegeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They were very professional and made sure everything work and explains things. They were Mr Clean as to the Install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Installation was great. Geek squad was great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and mounted my TV very efficiently and and he was ver professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry Whalen and his assistant Ricky went above and beyond while installing 2 new mounted televisions in our home. Very professional and eye to detail. Very pleased with the service and results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Always kind and professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous, professional, and on time. He explained what he was doing and setup my tv the way it would work for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and cleaned up a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were very knowledgeable, clean and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and his colleague from Best Buy in Ocala, FL were my installers. They were very professional and efficient. I purchased a new TV and soundbar and the necessary "go-withs". They also mounted my bedroom TV for me. They were very efficient and kept to time on task. They also made sure everything was programmed and working properly. There were a number of problems leading to the installation and Aaron kept in contact and handled the problems and rescheduling very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shout out to the geek squad! They mounted and setup my new TV. Called several times in advance to make sure I had everything and let me know when they would be there, including a call that morning when they were headed my way. Found studs, mounted the .TV. Great job, very personable, very knowledgeable and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Reviewers receive specified promotional value for published reviews, including entry into drawings. Please allow up to 20 days to receive promotional certificate. My Best Buy members submitting reviews are subject to My Best Buy Program Terms. Limited time offer. Incentive value varies. Subject to change without notice. Some limitations apply. Best Buy may withdraw offer prior to expiration. 2. We will email you to notify you that your review had been posted or if someone replies to your review.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was professional, adhered to COVID safety, efficient. Demonstrated how product should be used, and timely

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent arrived on time. He removed the older now defunct TV. He was able to mount and install the new TV on our existing fireplace mount. He was even able to make some minor adjustments to our mount so the TV was perfect positioned to our liking. He made sure our internet and streaming services were connect. All this done in under an hour!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has mounted 2 TV's for me. A 65 and 55 inch. Very professional. No problems. TV's look great. Wouldn't have trusted myself with such large TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount my TV, FIXED MY COMPTURE & PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad have been an on-team when I need help with my computer or printer, or TV, they are Johnny on the spot, I do not know what I would do with-out them, Thanks Guys and keep up the good work!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installers-YES- Schedulers-NO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers are VERY professional and knowledgeable. The problem is the schedulers!!! There are not enough Geek Squad teams, the time table is too large 7AM-7PM and not narrowed until day of service. Calling Best Buy number can take hours to get some measure of satisfaction. WELL trained in telling customer I am sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Admirable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with their expertise in setting up my AI LG 55” TV and the surround sound system. I’m now enjoying my newTV with its superb sound. My families, guests and friends surely will enjoy any TV shows, sports or blBkue-ray DVDs

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad lived up to my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS person was very professional, on-time and had a very good knowledge of the product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceeded my Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my 65” TV included removing my old TV and stationary mount and installing a full motion mount. The 2 installlers did an excellent job in a short amount of time. They connected my game systems and other devices. They also took the time to answer all my questions regarding my new TV. I highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Super knowledgeable, super courteous and really respected COVID protocol.

    I would recommend this to a friend