Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
New tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well all seemed good but I can’t get tv to work at all.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad failed me beyond belief !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged my equipment, and have STILL not heard from a member of management
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Lack knowledge of product and proper installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know enough about use of Logitech remote with installing of this product
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
terrible installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech did not plug in the tv to the surge protector and tv is now fried
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was scheduled twice and has not been completed, late calls and noshow
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
Less than a year and already broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had this for a year and the picture is bad. Looks like the screen suddenly shattered. :-(
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was scratched during the installation and cables have not been hide properly. I would not recommend tv installation by Best Buy.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your thoughts with us. We're unhappy to hear of your experience and regret your having to cope with such circumstances. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Don't do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped TV, crushed furniture. Took old TV left me with nothing for over 3 weeks now
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
Mounted the tv terribly crooked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted the tv terribly crooked. Didn't even bring a level.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
NoNo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t finish the installation, Didn’t properly hook up the antenna
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
TV not mounted properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still waiting for my TV to be mounted properly
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
Never rendered any services. Nothing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never occurred. Can’t get a refund or leave 0 stars. My scorn and disappointment knows no bounds. For shame.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
THEY COULDN'T TO THE WORK AND LEFT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT NEVER GOT DONE TV STILL NEEDS TO SET UP I GOT IT HUNG FOR THEM
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed my new TV. The installers did not bring the right mount.
This review is from Basic TV Mounting - 56" and Larger
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent dropped tv. N poor install all around bad service by instaers
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible job installing wall mount. Damaged wall and left it dirty.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Xxx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nk one ever showed up had to install it myself....
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
NEVER SHOWED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never showed..Broke two appointments.I guess you would say they are just untrustworthy.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered and the screen was broken so it was not mounted. The service man returned it to the store.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy anything from bestbuy. They never deliver and never showed up for installation since they did not deliver
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend