Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1887 Showing 37,721-37,740 of 38,693 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Quick, professional, and friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a single woman who lives alone, I am very conscious of who enters my home. The Geek Squad put me at ease from the beginning. They were quick, professional, and courteous and they did a great job. They were also very knowledgeable about the TV I'd purchased. I highly recommend using them for delivery and TV mounting!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Impressed by smooth install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed by the smooth install from start to finish. Travis kept us informed of his ETA and arrived as promised. He was very knowledgeable and applied that knowledge to our specific situation. He connected our devices and removed any unnecessary cords that we had plugged in. We really appreciate that we don’t have a mess of cords. He asked all of the important questions so that the TV was installed in the perfect location in our setting all while working efficiently. When he left we were able to sit down and enjoy our new purchase. We couldn’t be happier with the service that we received and the value of the professional install went well beyond just the mounting of the TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Bit of a Splurge, but so Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great! Super punctual, very professional and efficient. It might be a little expensive, but the relit is a well mounted tv with none of th stress or hassle of doing it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on wall mount and used the hidden box for cables. They were knowledgable and had this done in no time. Very knowledgable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Installation Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall and connected all the devices. He then set up the Apple TV apps, etc. Excellent service. He explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Tv add

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‘Geek Squad” members were once again very great - timely, friendly, knowledgeable and very patient on teaching us how to work the new tv system and made sure all aspects of tv worked for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL - 55" Class S4 S-Class 4K UHD HDR LED Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup took no time at all. The tech was great. The TV picture is very clear and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Too notch job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, knowledgeable, and friendly. They had our 65 in tv mounted , all tech equipment hooked up in about 30 minutes & even cleaned up! Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    wall mount install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went well I had to make slight adjustments after they left I think it was a little too expensive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Sony television installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did great job they very professional and knowledgeable explained every detail I was very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job mounting, they were professional and willing to make sure I knew how to do the rotation

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my tv above the fireplace. They were very knowledgeable about this task,

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV. We are very happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was great! They were very professional, informative and efficient. A pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed Quick and Correct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured my wall, checked to see if my wall bracket was correct for weight and size, Installed and show how everything worked. Great Guys

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    So Happy-- 65" Sony TV install with Sound bar.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew is Super knowledgeable. Very professional and clean. I'm so glad I hired professionals and did not try to do this by myself. --(Which I normally do).

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad were Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my house to install my TV were SUPERB. I have his card at home with his name, but I am at work, so I am unfortunately unable to put it in this review. Hopefully you have record of who it was. They were professional, clean, and courteous. There was a giant miscommunication from information I got at the store, but the guys rolled with it, and were helpful, knowledgeable and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Frame 65 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely Quick, Precise, and Solidly Secure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called and gave a 20 minute heads up prior to arrival. First, the agent confirmed mounting location as well as height, as I wanted it in a specific spot. Agent mounted it perfectly (dimensionally) as well as ensure it was neat and level. Agent was also able to get the mount in the studs on either side, and had all the tools for metal framing, as I live in an apartment. Overall, he had the TV mount and TV measured, drilled, and mounted in maybe 30 minutes. When I checked it, the mount was properly secured to the wall and the area was left clean. I would recommend using Geek Squad service for the Arlington, VA region for work like this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    55” Frame TV and Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quick installation. Professional representative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the wall mount and 75 inch tv in a timely and professional way!

    I would recommend this to a friend