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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1891 Showing 37,801-37,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Remove the hassle and the cursing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service - had the TV installed and operational in no time flat. Certainly faster and more efficient than I would have been.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new TV and connected all my equipment,also they moved my old TV to my bedroom and installed in on the wall, for additional cost. I was so impressed with their workmanship.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer to have the Geek Squad and not a sub contractor. The subcontractor was fine, but item did not quite end up as requested, but he gave alternatives to solve the mounting issue.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the 2 guys that came to my house. I apologize. They were so professional. They set everything up made sure we were satisfied with our tv. They explained how to operate the tv, and programmed our remote They were personable and kind. I could not ask for a better experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean did an excellent job in selecting and mounting our TV mount in our family room. We are very pleased with how it turned out and appreciated Sean's skill and technical expertise. Thank you, Sean! Larry and Ofelia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was on time quick installation and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our TV. We love the TV color and clarity, which are so brilliant!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad worth every penny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly professional team members who also came back an hour later to address a minor issue. I'd recommend the Geek Squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my all mounting bracket and T

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV is a quick, efficient, and professional way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased and impressed with the Geek Squad technitians and the service provided, installing my 86” TV! I’m. Best Buy advocate for all my electronic and related products needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hats off to Xavier from the Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with TV installation. Xavier was knowledgeable, efficient and focused on meeting our viewing needs. He even installed the spectrum App. We couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two servicemen arrived at our home at appointed time and provided efficient, polite and superior installation service. They patiently answered questions and made sure we were happy with the service before departing. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my 70" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my 70" TV in my garage and did a fantastic job. Highly recommend Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Geek Squad installers I've ever worked with.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most professional team of men I've ever had the pleasure of interacting with. They were personable, knowledgeable and installed the TV and surround sound system quickly. Can't thank them enough. Great job of hiring and retaining quality staff Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad they sent was the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his partner were very knowledgeable and courteous and did a great job highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I used the Geek Squad for computer issues also.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and completed the installation of my TV and made all connections to my cable box and DVD. Everything works perfectly. I couldn't happier. the agents were professional and competent. These agents are well trained and get the job done correctly. They are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed quickly & just to my liking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was by himself, but he did an amazing job. He was quick, and he made sure that everything was perfect to me. He also had good recommendations for how to use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another perfect installation by the Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very punctual, communicating ahead of time their expected arrival time early enough in the day to plan my day. The installation went perfectly and the New TV was setup and operational, including my DISH remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These guys were awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in, reassured me this was easy, knocked it out in 20 min, congratulated me and were out. Awesome crew, awesome experience and I love my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service, knowledgeable staff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apologies for the delay for providing a review. I was greatly pleased and impressed with the service provided by Mr. Derek Washington. Mr. Washington was superiorly professional and explained everything that he was going to do before he proceeded with the installation. I felt comfortable with what he was explaining and I learned many things of the TV and its functions while he was installing the TV. To my surprise, I found out that I could control my TV and my washer and dryer, that I purchased last year, all from my phone. This was a neat thing to learn that I am sure I would have never realized had Mr. Washington not explained this to me. Thank you so much!

    I would recommend this to a friend