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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1892 Showing 37,821-37,840 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and accurate service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure it was secure and in a stud, as they pointed out my last TV I installed was not. They were very helpful and showed me how to use the remotes, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounted Above Fireplace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job removing the TV from one wall and mounting it on the brick wall above the fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to my directions and were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was set up fast and great! Thanks to the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Value in Installation Services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was timely and efficient. They had the TV set up quickly and helped with another TV that I installed myself. They gave some great advice on services to enhance our entertainment experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and made all connections leaving clean working space afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional Set up and go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play set up with ease! Very professional team, very well equipped with all the tools to take off the job in a short time manner. No mess to clean and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They arrived within the time frame even though they came from Minneapolis to Northern MN.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jasper did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent installation giving us all the options of how to have it installed. I think his name was Jasper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Praise for Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agents arrived right when they said they would. They were proficient and professional!! Blake was especially talented and knew exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for st least15 years. I recommend them to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad in full effect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members George, Hansel & Stephanie are the best! They arrived on time and worked well together. TV was mounted in no time. Please ensure George, Hansel & Stephanie receive their flowers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY IMPRESSIVE INSTALL!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT TEAM (2), arrived on time, clean/professional appearance with Professional manners and work ethic. Discussed what we needed and issues we had. They got to work after the initial discussion and were very careful with our Furniture and all equipment. Ask permission to move/change setup etc. Great focus and very well qualified, knowledgeable team.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the professionalism of the team that installed the product. There were time courteous and the work area cleaned up after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the young man that installed the wall mount for my tv did an excellent job...very nice fella who was quick and efficient...promp as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was polite, knowledgeable, and I have had no issues with the wall mount that he installed. Overall, quick and great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were excellent. Mounted new tv and connected everything. Great help. It was a matter of time before everything was up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that put up my tv were amazing! They went up and above in every way possible!! For sure worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick and neat work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and their job was very neat and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, professional and when asked questions answered without hesitation. Sale rep at store failed to tell us that the power cord could not be hidden in wall due to county regulations where I live, may have to have electrician expense now to have a good appearance look with no wires hanging in the open. Sales rep sold us the wrong hdmi cable, resulting in an additional 150.00 at the time of install

    I would recommend this to a friend