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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1894 Showing 37,861-37,880 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outside TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! The installation team did a great job!! We had a few problems with Wi-Fi and setting up all the features, but they were here every time something went wrong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my tv mounted. The agents installed everything and set up my new tv. They were very professional and efficient. I would definitely use them again should the occasion arise.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad TV and Mount installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie and Mark did a great job removing the old TV and installing a new mount specific to the new TV and the TV itself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Top Notch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Installers were punctual and offered good feedback and service. Great experience! Will definitely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame tv instsll

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless and professional installation of our Samsung frame TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was fast, leveled perfectly, and the Geek Squad cleaned up the mess!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geed Squad Installed my Big Screen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TV to a wall above a fireplace. They also connected the cable and internet and checked to make sure everything worked. They were efficient and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thuy C.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil and Ed from the Geek Squad provided great service in installing and setting up my TV above my fire place. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation was quick and efficient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and thorough when installing our tv over the fireplace. They even cleaned up completely when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geeks are Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team who set up my new Sony did a great job. They arrived on time, were very personable, and cleaned up when they left. 5 Stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was courteous, professional and completed the task efficiently! Definitely made the membership worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was the best!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great!! On time, moved television to new area and installed new television with complete instructions to use. Very kind and helpful!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, very professional and friendly. TV was mounted quickly and well. Looks great, would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main Geek Squad member (not the second young guy with him) had the kind of personality you want coming to your home; especially when you don't know them. He introduced himself, explained everything, was efficient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and wanted. Picture is great and I get to see things I could not see on my old tv. If I knew it was this good I would have got on sooner. Thanks for making my tv viewing better.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install - Great work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Professional, courteous, and thorough. Excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were phenomenal! I was very pleased with the level of service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV/Mount install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and quickly installed TV mount and TV. They were extremely courteous and cleaned area before leaving.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Punctual & professional, thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great! Happy with everything so far...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV installed quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 55’ TV and connected the cable. It was easy to schedule online with convenient service times. The tech was very knowledgeable and helpful.

    I would recommend this to a friend