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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1896 Showing 37,901-37,920 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did exceptional installation job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did an excellent job, even supplying parts I didn't have, and went the extra mile to hide the wires in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality. I only purchase Samsung and definitely stand behind their products

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed 2 tvs fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad did a great job. They were very courteous and professional. What would have taken us forever to do your guys had both TVs installed in no time! Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the Investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and ready to work. They installed the TV mount and TV in quick time. Then they showed us the basics of our new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were super helpful! They got the TV mounted and all devices hooked up with no issues. Would definitely recommend adding this service if you plan to mount your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great; on time, unbelievably knowledgeable, personal, cleaned up everything. I will get a Geek Squad membership because they we're so impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    INSTALLED BOTH THE TV'S AND THE SOUNDBAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 2 GUYS THAT CAME WERE SO PROFESSIONAL AND KNEW THEIR STUFF. i WOULD CALL AND REQUEST THEM EVERYTIME.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Flat Screen Mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a professional reinstall swapping out old for new.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep communicated from well before he arrived, he arrived on time. He mounted the tv fast and to our liking, he also concealed my wires!! Definitely would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and finished quickly. The technician was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very professional job and I would highly recommend this team to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture perfect sound and the people that Mount my TV was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and once the original site survey members showed up to install there were no issues and our confidence in Geek Squad was restored.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in at the very beginning of my window and put the mount exactly where I wanted and left the area cleaner than he found it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job! The geek squad are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our TV and sound bar very pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was smooth and efficient. The installers were very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it very quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful Tv It is crisp and clear and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was so professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an outstanding job mounting and setting up my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    VERY HAPPY CUSTOMER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were great installation with tv and sound bar was smooth. Sounds good looks good ready to go. Sf lewes de

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, communicated everything well, did quick and professional work. They’re nice guys who took time to answer questions. We had a free installation special when we bought the tv.

    I would recommend this to a friend