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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1897 Showing 37,921-37,940 of 38,693 reviews
  • Rated 4 out of 5 stars

    Nice set up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally set up. Cleaned up the boxes and took out the old set. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was outstanding about installing our tv in the bedroom and providing us with the correct in-wall kit for plugging the same tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install went smoothly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents delivered new TV, attached to wall mount & set TV up while showing us the remote features. All went smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The associate was in Panama and spoke fluent English. She did so well she should teach here in the states.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super quick and professional about mounting my new TV. They did a much better job than I could have, in a fraction of the time! Never mounting my own TV again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrive on time and completed the job promptly. I am always happy with the good service of Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Did a great job hanging it and made sure we understood how to work them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted and Connected TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs wall mounted and connected my TV; did an excellent job! Will highly recommend Geek Squad to others. Michael Basilio and team! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my Samsung 75 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and mounted the TV exceptional they were very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and patient installers made for a pleasant experience. Punctual and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted the tv quickly and with care!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was polite, knowledgeable and precise with the mounting. I highly recommend Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally completed installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional young specialist got the job done quickly and efficiently. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting the tv. They were very professional and knowledgeable and mounted the tv quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, professional, and polite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional, focused, polite, and excellent at giving me instructions. I would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Complicated task was no priblem..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. I had a complicated job, they did it in one hour. They are superb

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job they did was very satisfed with every thing they did very nice they were and explain everything what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service=quick TV=best I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my 65" LG Oled C series. The TV itself is Unbelievable! Best picture I've ever had which includes Samsung, Sony, and Toshiba. Very happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time for my appointment. They pleasantly greeted me and introduced themselves. They got to work right away dismounting my 55” TV from my living room wall and mounting my new 70” TV. They did all the wire hookups, programmed my TV and explained all the features on my new TV. They even hauled away my old TV. Now that’s what I call great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Professional, helpful, and knowledgeable. I highly recommend Best Buy and the Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on my installation, neat, clean and professional

    I would recommend this to a friend