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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1898 Showing 37,941-37,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time for my appointment. They pleasantly greeted me and introduced themselves. They got to work right away dismounting my 55” TV from my living room wall and mounting my new 70” TV. They did all the wire hookups, programmed my TV and explained all the features on my new TV. They even hauled away my old TV. Now that’s what I call great customer service!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on my installation, neat, clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went swimmingly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved staff’s expert installation and their politeness and efforts to go out of their way to provide additional products and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job they did was very satisfed with every thing they did very nice they were and explain everything what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and skilled. also came on time! thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rulez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed this in nothing flat with no problems. I highly recommend y'all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great and efficient job installing the new equipment and removing the old.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really did a great installation and hooked up my dvd! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen that mounted the TV were excellent. I will be using your service again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted two tvs and helped connect everything. Did a great, professional job while maintaining communication! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly and professional. Left card if I needed any assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence! Quick and efficient! Arrived on time. Loving my tv !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service. Knew how to install! No damage to walls! Highly recommend for any TV installation!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, knew what they were doing, professional, courteous and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad geeks are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his partner were great from the Santa Clarita Best Buy. They did a great job mounting the tv to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing. The Geek Squad arrive on time and did an excellent job with the installation. They were very helpful, informative, and respectful of our home. I will always have the Geek Squad install our large TVs moving forward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding! Geek squad was on time. They were very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who came to replace our tv were professional, quick and very polite!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV Mounted over fireplace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an agreement reached due to bad info from Best Buy Chat regarding price, the mounting of TV was very professional. Otherwise, all interactions with Geek Squad have been very satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nickolai did a fantastic job. Quick, but detail oriented and gave us an extension cord so that our TV could reach the outlet. Very pleased!

    I would recommend this to a friend
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