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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1902 Showing 38,021-38,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wound recommend the Geek squad to everyone, They are Very professional friendly crew!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad at work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. They were on time, professional and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered, mounted and setup my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set it up for viewing. Great guys, personable, funny, professional and expedient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents efficiently mounted and configured our TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert service. Very courteous and fast. Showed me how to adjust the mount for viewing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted agents were very knowledgeable and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The investment in the geek squad paid off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan ( with help from Miguel ) They were knowledgeable, courteous, and professional. I am a 'do it yourself guy but was very glad the geek squad installed my lg oled tv. I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hung 4 TVs and Sound Bar. Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service,Technicians and Value now you are being annoying by requiring 50 characters!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time . Upon arrival they indicated the tv mount I had purchased was way over kill, the alternative saved me some dollars. They connected my tv and devices in a timely manner. Very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very helpful TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech mounted our tv and was very informative on our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They got the job done in a professional, timely manner. I'm very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, mounted it and cleaned up any mess they made. They vacuumed the floor... it was great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and did a great job mounting the TV on the wall.Installa

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Will Use Geek Squad Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad. Totally professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job in setting up my new television. I did get charged the full installation fee for putting the old TV in a different room where the bracket was already installed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came was amazing and extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came back to switch a mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He Brandon used his expertise to tell me which products he would recommend. The initial mount that he installed didn't give us enough swivel for the room so he came back and recommended/installed a different mount. He and his team were quick and professional. I would never hesitate to use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Jim was excellent. On time and very pleasant to deal with ..I'm so happy with my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Offered suggestions on how to hide the dark cords. Appreciated attention to detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really nice guy, although he did try to upsell me on a $200 mount. I don't understand why all the extra little holes to find a stud. Reading the comments, this appears to be a common part of their process. I have mounted a dozen or more TVs and I have never done that. That's what stud finders are for. The TV was mounted at the perfect height and level. He also set up the TV, and cleaned up well. The only thing I'm not please with are the extra little holes. They're not visible from the front so I can live with it.

    I would recommend this to a friend