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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1903 Showing 38,041-38,060 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super Installers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up the tv. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Francis was THE BOMB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Francis came to hang the tv, it was great. The other 3 people, didn’t know what they were doing. He had to fix the mistakes of the 3rd party people. I only wish the Geek Squad sent their people, the 1st time, not outsourced with 3rd party

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TCL QM6 85 in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and knew exactly where they were doing they were a pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job! They showed up on time, were polite, and did exactly the job they were supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were terrific! They are knowledgeable and work hard and fast to accomplish moving our TV and hooking it up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, the mount was missing a part and the BestBuy member had an extra and was able to swap it out no problem. Amazing service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great! Would call Meagan again. Took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves that her TV is mounted on her wall giving her extra space in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 75" TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    José and Jaime were on time, very friendly, efficient, patient and neat. They put all packaging in the box as they removed it from the TV. They moved my old TV to my bedroom, then set up the new one in it's place in the living room. They made sure they paired all my devices (Blu-ray, remotes etc). They took their time explaining how to use my new Smart TV as I have never had one before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer who set up my TV, sound bar and sub woofer was great. Pleasant, efficient and very familiar with the products. He made a couple of recommendations that I have followed up on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad installed my entire system !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up the total system!!!! They were very efficient and really knew their business.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Friendly and fast. Mounted tv without a hitch. Covered up extra cords as I requested. Great job!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Generally good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job but charged exorbitant amount for a cable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and his team were very professional and knowledgeable. I highly recommend him for all your tv mounting needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Experts!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and installation was nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were thorough and efficient! Very much recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Discard inside my TV perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted, and connected to everything I need to be connected to perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nice guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great very friendly and knowledgeable of product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Half ripoff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to separate these services into individual options as well. I already had a mount and just needed another set of hands to get the TV up there on it. I paid for y'all to setup a mount too but didn't need it. Would have been better to just pay for setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgable and professional. They installed my TV to my specifications.

    I would recommend this to a friend