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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1906 Showing 38,101-38,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad mounting my tv and ensuring I understood how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue... Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install and set up my first Smart TV! I would never have been able to do it myself. The Squad fellas are always fast, efficient and helpful. They answered all the questions I had and showed me some things about my TV that they knew might be an issue if I didn't know about them. I am always so pleased with the Geek Squad service and am so glad I have the policy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellence all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Professional, neat, conscientious, friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their job very well and a clean install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large tv mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. Securely mounted my large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and on time techs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. On time and very well organized and efficient. The two gentleman that arrived respected my wishes and wore a face mask well inside my home (thank you for that by the way). They were able to hang my 40" wide screen MSI computer monitor in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So efficient, resourceful, patient and helpful. lov

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience with the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional, kind and sociable. He was fast mounting my tv. He answered all of our questions and saw another issue I didn’t notice and that was easily resolved with his help. He took the time to ask if the mount placement area was sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. very informative and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount works great. Very sturdy and geek squad very professional during install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great serivce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get excellent service, by knowledgeable and professional techs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bedroom insulation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked me through the directions and use of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monterey TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. However, a separate contract to move furniture out of the way was not performed and is the currant subject of an ongoing dispute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a excellent job on the install and mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted & connected tv very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about having anyone mount my tv on my brand new rock wall fireplace. I considered having a special A/V company mount the tv but last minute decided to have Geek Squad. They did an excellent job and very happy to have them mount other tv's. Screen was a close to the rock surface as possible without any distruction to rock surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best team members! Polite, knowledgeable and very informative

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service and TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and seamless installation. Very happy with purchase aid customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly an

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Rep was amazing. He kept me updated on his arrival. He was so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another Awesome Job By Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very patient while mounting and explaining the new TV

    I would recommend this to a friend