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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1909 Showing 38,161-38,180 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were outstanding! Perfect really. Thank you !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install and configuration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Sony 75” TV installed. The installers did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation and wall mounting for large TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his partner have amazing customer service. They helped me install a couple of large tvs, one 75" and one 85" TV. I will forever be grateful to them for their support. Nice and easy, they did all the hard work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and connect all devices to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional instal of 70” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install of my 70” Samsung flat TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the TV and it is still up on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided a great service by quickly mounting my new TV. They were very helpful in showing us how our TV works, and they even came back to our condo as they were leaving the grounds to help us readjusting the mount. Big help and made it painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New office tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my office, mostly for streaming looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were very good and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation Over Fireplace By Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was efficient, speedy and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not Best Buy employees, but were sub-contractors. They were polite enough, and got my tv mount put on the wall, but had never seen this particular tv mount before. Either some parts needed for “cosmetics” to cover the metal wall mount were not included in the box as they were supposed to be, or the installers didn’t know what they were for and threw them out. I had to call Best Buy about the parts. The tv installation for 249.99 is supposed to include leaving the work space clean, setting up the tv, connecting network, etc. I already had the tv set up and connected to the network, so I guess that’s just wasted money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting installation and very professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Free Professional Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called prior to arrival . Install was problem free. Installers were total professionals and worked clean. answered all questions . Made sure all programs and setting worked . Very happy with their service . Would recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put my tv up and got it connected easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so helpful in helping me understand my new set.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick set up by the agents!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and came out perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV & wire reconfigure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and reconfigured all the wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable and installed our TV perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time and did an excellent job installing my TV. He was clean, efficient and knew what to do and how to do it. He also provided an explanation and demonstration of how everything worked after the install

    I would recommend this to a friend