Customer Ratings & Reviews

I thought it would be a quick install because I had an old TV mount already on the wall as well as a sound bar. Well the bolt pattern on the Samsung was higher than my old Sony. Needless to say they, the old hardware had to be removed and reinstalled for the new TV. Not only did the Geek Squad do a superb job on the install - they did it with smiles the whole time.

The agents were very nice and mounted my tv very quickly. The mount was already up when they arrived. They plugged in the power cord and also plugged the tv into the cable box. I felt $199.00 was a lot to pay for just that. Had I known in advance that was all that would be done I would have saved that money and invested it in a more expensive tv. I am an elderly person who isn’t really tech savvy so I had several questions about the tv after the Geek Squad left. It would have been helpful if they had stayed a bit longer to explain a few things.

Bentley and Reilly hooked up my new Samsung 40 inch TV and stand during the pandemic. They were very professional and careful regarding masks, etc. They did an excellent job for me. I was wondering why I did not get a survey at that time. They were very professional, knowledgeable and considerate. They were excellent representatives of the Geek Squad.

The first time they came, one installation went great. the other had a problem that was not their fault, so they had to come back. But they set up the needed upgrade purchase and the second installation went fine.

Excellent tv, amazing picture quality, and easy set and use

Alex & the other geek squad was awesome! I’ve had two different tvs mounted from Best Buy and this pair was amazing. They showed up on time! They communicated with updates on arrival time. They explained everything really well and I couldn’t be happier.

Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

The two Geek Squad menders did a great job. Call first to let me know they were on their way. Arrived on time. Instillation went smoothly. Connect the TV to my sound system. Set up the cable box remote and firestick remote. Gave very helpful advice. I highly recommend having the Geek Squad do the instillation.

Mario Gomez and Nickson Salor came on Sat. April 9, 2022 to install the tv on the wall. They were great; thorough & professional yet friendly, knew what they were doing, worked quickly with no mistakes, and left all clean. Asked me if I was satisfied with the placement, and made sure all was level. I want to acknowledge them both, wish the previous techs were like these 2 gentlemen.

The install team did a great time mounting 2 TVs perfectly

I can’t say enough about the professionalism attitude and skills of the two gentlemen who installed our TV. They answered all our questions addressed our concerns handle everything with skill, cleanliness, and care. There’s a reason why we wouldn’t consider doing any work of this nature without the Geek Squad.

The geek squad are very meticulous in their mounding of my TV and I do appreciate the Their promptness. And they cleaned up the work area after the installation. I am very happy with the guys that came for the installation!

We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

The agent that delivered and installed my TV was super! He was friendly, knowledgeable, and extremely helpful. I had a lot of questions! He also cleaned up everything and took it with him. I don't know if it's something he did or if it's the nature of the beast, but it now takes me both my TV remote and my cable remote to start the TV. That's my only complaint. Otherwise, I was extremely pleased!

the guys did a great job. very personable and professional. great attention to detail and pride in workmanship.

The two installers called ahead of arrival, introduced themselves upon arrival and went right to work. Very personable and took extra care to make sure everything worked with explanations.

The Geek squad {2 men } were ontime, quick, and friendly. They did a perfect job and knew what they were doing; I will definitely use them again

We had a very good experience with men that came to install the wall mount for our new smart tv. They were very courteous to us and conscious of keeping our home clean and tidy as they worked. They worked quickly and efficiently but also took the time to go over the things we needed to know and answered all of the questions we had.

Team kept me informed of their schedule and expected delivery time. They arrived on time. They were very friendly and very professional. They worked quickly with confidence and obvious experience. They answered all questions and demonstrated how to operate the TV and wall mount. They cleaned up afterwards and carried boxes and trash with them.

Extremely impressed with Geek Squad service. I feel secure now knowing my tech products are in safe, professional, knowledgeable hands. Before this service, I called my friends for referrals and usually no one knew of anyone. Luckily, I don't have to worry about that anymore. They installed my wall mounted tv in no time and made it easier for me to access my devices. Glad I made the decision to get the service! They do great work!