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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1912 Showing 38,221-38,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    Trina is fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trina was fantastic! She communicated with me throughout the whole process to be sure that my tvs were placed both at a proper viewing height and mounted properly. She was very pleasant and will highly recommend her for future services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice for us to make. It was quick and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed by tv quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, tech was professional, courteous and quick. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GEEK SQAUD!!! they have always been the best, I don't have to worry about fixing or putting anything my self they help me out with everything I need. I am a BIG Fan Thank you very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, all about business,, got it done! Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installtion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional friendly and helpful. They did a great job. And cleaned up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for your help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of your geek squad employees were prompt, pleasant & helpful. I appreciate their professionalism & quality of work. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat Screen Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service excellent, technicians were on-time polite and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless install and taking out of prior television. Respectful of house and taking out new tv with the foam and other packaging items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled the installation like a pro, he not only installed the 50", he also helped me with my 65" (also purchased from best buy), answered all questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, knowledgeable, courteous and patient. They arrived on schedule and completed the work to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficiently installed our TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek quad was outstanding! John particularly was very helpful, attentive and explained things very well to us. We hope he is able to help us in the future if and when we need service. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. The techs really helped us out navigating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and perfect installing my TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were EXCELLENT from start to finish. Took excellent care of our equipment and took great care to not make a mess. Very conscientious to be sure they got everything installed to our liking. Thank you so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and they do a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manuel and his partner did a great job setting up mh TV. They are professional and make sure you are happy with the set up. Would recommend this service if you ever consider mounting your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job so helpful and I love my new TV!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and professional!!!!!!! Second time I have used uall and am so happy with the service. Thank you for assisting me. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Quick and Efficient Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and provided a quick clean mounting, answering any and all of my questions as well as demonstrating the new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with the Geek Squad! The men came in assessed the situation and got to work! They brought their own vacuum and left my living room spotless! Fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers were very helpful and install was a breeze

    I would recommend this to a friend
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