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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1913 Showing 38,241-38,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job so helpful and I love my new TV!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, extremely happy with the two gentlemen that came to install my new 75inch tv,will recommend Geek Squad to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience of calling and purchasing the TV and Bestbuy bringing the TV to my houseand installing the TV was the Best ever. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great installing my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job and very professional. They provided great recommendations to go along with the installation to account for variables that came about during the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad Installion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and a precise and detailed setup by the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Professional mounting of large TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV. They were very knowledgeable and they mounted a 70 inch TV on one shot. They also discarded of the box. I just wish they wore foot covers over their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up was fast and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the service we received. Anthony was very knowledgeable about the job and it was a pleasure having him in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan was fantastic. He was patient and took care of everything to make the process easy. He was very kind and transparent with updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came fixed the tv on wall very quick and perfect Am very happy answered all my questions they were very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up our home theater brilliantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our new home theater set up. geek squad arrived on time and suggested the best way to set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch people! Down to earth and answered our questions. You have very good people working for you higher ups, Don't screw it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service was great, dont forget to ask for the extended warranty that best buy dont offers at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a TV on the wall in about 20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came in to help me with a TV in my outdoor kitchen. They were very professional and had the job done in 20 minutes. Asked if there was anything else and when I said no they were on there way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for several years. Still works great. I have bought 2 more since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 75" TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 75 inch TV. Upon initial installation the sound bar would not sync with blu tooth sub-woofer automatically but an additional Geek Squad appt fixed the problem a few weeks later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe our geek’s name was Sam and he was fantastic in every way! As a retired teacher, I greatly appreciated his patience and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected all my ports as well as demonstrating performance and requesting any questions. The whole procedure was under 25 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Competent and Reliable service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional competent and efficient. Moreover, results were perfect and was pleasantly please with the quality and timely service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 tv’s of various sizes hung, power bridged mounted in wall, calibration done and never had a single issue. They are polite, honest and do a fantastic job. I would highly recommend and am very pleased with the communication, work performed and pride they take in working in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected my Samsung TV Frame 65 with efficiency. They were friendly, but respectful, knowledgeable and very professional and polite

    I would recommend this to a friend