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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1916 Showing 38,301-38,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad crew were fabulous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew was polite, professional, and efficient in installing our tv. I have never had a bad experience with any Geek Squad visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed the job efficiently. Cleaned the area and removed all debris,, They remained respectful, courteous and professional throughout the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and the wife is happy ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life so much easier and the agent saved me alot of money pointing out that the new plan allowed for the mounting of any tv that was purchased with the mount from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was friendly, helpful and informative. I would use Geek Squad again based on this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an Amazing job and helped me alot. Make sure you have the Power cable on hand for your tv to make sure it works lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional team installed my 65" samsung tv and hooked up my sound bar and dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of wall mounted tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team members did an excellent job installing my television on the wall. Courteous and on time! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my television mount and helped with other tech questions and issues were amazing! Anton is the best there is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came and started preparing right away. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two gentlemen are superb. They are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend them, they are extremely proficient , polite and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very professional. Great value on the tv and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad, move the tv from one wall and installed it in the opposite one. No problems at all with the removal and installation. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing installing my 85in TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure that it was done right! Everyone should use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install, have not had any problems with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job and Reasonably Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job installing my new larger TV. They were in and out in about 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and helpful in positioning the tv in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very impressed with the Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for the Geek Squad and their professionalism and know exactly how to install and set up all the connections. I recommend them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and respectful agents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very respectful throughout the entire visit and made sure I understood everything going on and made sure that installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous job done by the installers. Definitely recommend and will request the team for any other future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew exactly what they were doing and I love the way my TV works and I’m able to move it around on the new TV mounts

    I would recommend this to a friend
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