Customer Ratings & Reviews

this installation was not like the previous install we had at our old place. SO much run around that we were hesitant to have Best buy install again. One guy... ONE. He handled our 70" samsung like it was an apple. Quick and easy. This guy needs to open his own business.

This TV mount works very well. This is the first time I have used a mount for my TV. I decided to go with one due to the size. I had Best Buy install the mount for me. The installation team did a great job. They arrived on time and had the TV mounted without any problems.

Alex & the other geek squad was awesome! I’ve had two different tvs mounted from Best Buy and this pair was amazing. They showed up on time! They communicated with updates on arrival time. They explained everything really well and I couldn’t be happier.

Ordering my service online was easy and the tech was very professional and courteous. Because of COVID-19, the tech arrived with a mask and covering over his clothes. He also had cones to mark off 6 feet of work space. The job was completed quickly and professionally. This is my 3rd time using Best Buy to come to my home and I will only use them.

Needed delivery & install for an 85” Sony. Was supposed to be completed between noon Squad finally showed at 7:30 and project was installed and operational within 40 minutes.

The team did an amazing job setting up my new TV. They were professional, careful, and made sure everything looked perfect. The TV sits completely flush against the wall — super clean and minimalist, just the way I wanted it. They also took the time to explain the setup and made sure I was happy before they left. Highly recommend!

Geek squad installed then tv and set the components up in a timely fashion. Very professional and knowledgeable.

The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

Purchased this for my LG 80 inch TV. It is incredible how easy it is to move around the tv with it.

Absolutely the best in home service I’ve ever purchased. My guys name was Josh, he came equipped and prepared with booties for the carpet and PPE because of COVID. Josh was extremely knowledgeable and explained everything to me about my new tv. He answered every question I had and set up was a snap! I definitely recommend geek squad especially for those with no skills when it comes to installing your own electronics.

The Geek Squad was efficient and helpful. They paired my Xfinity remotes and showed me how to use them. They did a fantastic job.

So far so good. Picture is beautiful and the ease of use is great.

Guys did great job installing my tv. Love watching my 85' tv

The agent handled what was a more complicated install with the mount of a 65 inch tv going in an area that had been a built in entertainment center. He put the articulating mount in so the tv extended in front of the old walls as the the tv was about a foot wider than the old built out space. Great secure installation that works perfectly. Cleaned up afterward and was done in a very timely manner.

Did a great job installed my 85 inch perfectly looks like it's supposed to great job

Best Buy did a fabulous job of setting up our new 65” Sony Bravia. We could not be happier with the friendly professional service provided by the installers.

The agents worked most efficiently in assembling the stand and installing the TV set. I am really happy with the TV and have really been enjoying the Masters Golf tournament. The Geek Squad is a terrific adjunct to Best Buy. I am only sorry that I didn't get the set sooner, but better late than never. I have never been less than fully satisfied with the response and quality of service of the Geek Squad.

I was extremely happy with my recent TV install with the Geek Squad. Guss was extremely personable, professional and completed the job in a timely manner. Also left things very tidy!!!

The two installers did a much better job than I had expected, never having used Geek Squad services before. I had an existing mount that had to be moved a few inches higher and the did a great job installing a 75" TV. No muss, no fuss, no mess. Only issue was having to pay extra for a 12' HDMI cable - way overpriced at BB but but after spending >$3500 on a TV (more than my first new car), another $40 wasn't going to break me!