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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1921 Showing 38,401-38,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team!!!!. They were on time, professional and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice and knowledgeable. I would recommend them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was great and quickly done and lasted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad doesn’t disappoint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and courteous. Great job . Came less then a day after scheduling .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency’s put up my new swivel TV mount and 55 “ TV in no time. It’s properly centered and just the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by the team. Thanks for all the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount up with tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and workers was nice and knowledgeable great work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent techs but be warned, no bracket included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job mounting my large tv. They were professional and cleaned up afterwards. My only disappointment was that I believed that the actual mount was included in the service. I had to pay extra for the actual mounting bracket. The service was not clear enough nor warned me that I needed tha actual bracket. I probably would have purchased it elsewhere rather that paying more for it through the installation service team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional, and helpful. Aimed to make the customer happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and experienced team! Outstanding! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tdog

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great service to the team. Will call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Did an excellent job. Explained everything to me. They were efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and painless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional. Cleaned up afterwards. TV is centered and at perfect height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done with great care and quality is top-notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek quad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they came in put the tv up and dipped tied all the wires and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound board

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound board is a big addition for us. Sound is wonderful. Installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Well Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional, fast working and super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional TV Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv professionally and made sure it was positioned correctly and secured to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Quick and efficient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and efficient. The men acted professionally and with kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my 77” TV on my living room wall!

    I would recommend this to a friend
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