Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my TV quickly and efficiently
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fasika did an excellent job - great quality. Also, he is knowledgeable, professional, and efficient.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Josh and Jimmy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annual fee is the greatest investment I have ever made.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
GreatJOB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job hanging TV and setting things up in a timely fashion
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv seemlessly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted my tv and showed me how to operate it. They were very professional and cleaned up after themselves.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pros
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are pros. Good service and friendly service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the tv expertly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a fabulous job with install. They set up tv perfectly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Wall mount TV and soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew. Second time installing items at my home. Always on time courteous and communicative to my endgame. Minus a star on concealing of wires
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV hung in wall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality service. Hhimvcj. Chmbvhjnnn
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 2 out of 5 stars
Great TV installations but beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation but beware. The installation is really 'great' to ensure your warranty. They super glued the wire covers to the walls and do not offer uninstall (movers do not either) so after trying for a long time, I had to rip them off, damaging the walls and ended up paying a lot in wall repairs. There is no gentle way to get them off. I would refer but warn of what the future holds.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there! Thank you for your feedback on your Geek Squad Installation. We'd love to hear more from you on this and hope you can give us a call at (800) GEEK SQUAD which is (800) 433-5778.
Rated 5 out of 5 stars
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great. geek squad did a good job as well.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very professional. Would highly recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Adequate. Pleased. Efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only wish the service was cheaper. That is all! Good job just wish it was cost effective or included the mount in the overall amount.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 83" TV hangs a little crooked on the wall. They can't seem to get it to hang level.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Technicians.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were polite and were doing a very efficient task as though working for family.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed My TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tvs to the wall mounts and made sure everything was working.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy crew were quick and efficient in installing my new 65" Samsung tv. Recommend them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad folks were great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the TV but there was no owners manual!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad came through !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very polite and fast ! He was also on time.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Would not use them again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came out was nice friendly and easy to talk to. But I was not pleased because he drew a long pencil line on the wall, that did show when the TV, a small 24 inch one) and when we plugged in the receiver the box had the wrong time on it and the TV kept saying there was no signal. I was told I would have to get with Spectrum to fix it. WELLLLLLLLL I work on it myself without Spectrum and was able to get it to work (he was using the TV remote and not the receiver remote . And he never put the cover on the mounting that showed the screws. They were left in the box which again I did myself. This was not worth the price of install and I told my 3 friends who were going to use BB to mount there TV on the Wall. Once again I waited for a Geek Squad member and was disappointed . Again I will say the tech was nice....... but NO i would not recommended anyone using you to mount a TV. Thank you for asking me to do this survey but really I dont think I will hear from you!!!!
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.techs were thorough, clean, friendly and informative
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
