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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 38,688 reviews
  • Rated 5 out of 5 stars

    Great Support By the Geek Squad Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team did an awesome job installing my Sony Tv. They were efficient, did a high quality install and clean ed up all the residue neatly. The team also had a great and friendly demeanor. Would be happy to work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to install ours was very professional. He did a great job installing, was very clean work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Installation was great. Geek squad was great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Re-install after painting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-install after painting went well it’s literally two geek squad guys picking up our 75” QN90 and hanging it back on its already installed mount above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Why Would You DIY ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed our living room Roku TV. Mounted and connected while saving me the headache. You get what you pay for, and in this instance, worth every penny. I can turn a ten minute job into eight hours, so I'm the guy who needs the Geeks. If you like doing this, be my guest and DIY. Meanwhile, I'll be doing the things I like to do while you struggle with mounts and clumsy angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable, friendly, talented.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent worked in a focused manner, answered questions without hesitation thoroughly and clearly. TV and mount work flawlessly. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Did an excellent job on my big screen TV install. The 2 GS Representatives notified me in advance of them arriving. They were appropriate PPE & protective gear (booties) When entering the house & installing the TV. Both representatives were courteous and well-informed as to both the TV and all aspects of the installation. They won’t be on the required services to answer all my questions some of which involved connecting to My cable service etc. I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great and professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its clear and perfect for the area where its being viewed. Great joice!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that came to our house did a very good job mounting or remounting three TVs. They were efficient, polite, and very knowledgeable. We actually thought they were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount, Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount, and excellent job by the Geek Squad to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for every appliance in my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. Always come in , get the work done with no issues. In my old house other installers start making excuses why this may be a challenging install, but the geek squad just gets the work done and does it well!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Competent and professional. Worth the extra expense.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This bracket is mounted for keeps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get full marks for this installation, not least because I inadvertently lied to them about what they would be facing. I told them they would be mounting the bracket on wallboard, when in fact what I had was lathe and plaster. Turned out that the job was still doable, just much more difficult. The installer just kept moving forward. He even trashed one of his drill bits, but eventually, he got it mounted, and even hung his body from it. That sucker is not going anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel who came home to fix the TV and the Sound System were the best. They were so friendly, patient, and even provided suggestions/recommendations on TV positioning, sound system location, etc. The work they did was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were both very polite and professional. They called me ahead of time before coming and reassured me that they are coming in with protective measures. When they arrived, they delivered my tv and had it mounted to the wall in a short amount of time. They also helped me set up the tv and everything. After finishing, they took away the tv box and trash for me. Oh, they even helped me move my old tv to a room with free of charge. Overall, I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation- was so worth $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv, set up sound bar and speakers. They made sure I liked placement of tv, as well as everything was functioning correctly. Very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount & installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent arrived on time. He removed the older now defunct TV. He was able to mount and install the new TV on our existing fireplace mount. He was even able to make some minor adjustments to our mount so the TV was perfect positioned to our liking. He made sure our internet and streaming services were connect. All this done in under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love my Best Buy Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

    I would recommend this to a friend