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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not say enough about our experience with Michaeljuan -- he and his colleague were kind, professional and very patient. They installed two televisions for us and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters , the guys wore masks and booties ( nice touch on our new carpet). They knew exactly what to do, and did a quality install job, They explained how to work the Samsung remote, and made all the necessary setup connections, even attaching my cable box to the rear of the set so it is hidden. (Nice). They even had a vacuum to clean up the wood shavings from the wall bracket install, and the styrofoam from the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your in-home service was excellent; the team was engaged, creative, problem-solving and practical. They did not just identify problems and throw up their hands. They figured out the solution and came back the next day with the fix. Impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many problems with purchase of a new TV. However, the Geek Squad guys were all great...very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time, were very courteous and did everything possible to make the installation smooth and quick. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Very efficient and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the installation team. As stated above, they were very efficient and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and installed TV and hooked up to all my devices efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent Install On The Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, Fast Expert , Clean Instal !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is very worth the expense!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional installers AND they were not in a rush. I felt like the men who installed my T.V & Sound bar purchase were genuinely interested in making me understand how to initially operate my new system, and cared about installing with precision. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the GS were in contact with us prior to install updating us with arrival time etc. They arrived at agreed upon time and quickly installed mount and tv. They made sure all options were working properly and showed us several key points to ensure our satisfaction. Very Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very timely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were in and out. Set up was flawless. They remove my old wall mount, moved the mount a little, installed 75 inch, sound bar and 4k DVD. However, if they install for you don't let them install an optical sound cable, if you have an earc or acr hdmi, do the 4k hdmi cable. The installer thought the opitical would handle all the sound format, which in fact, it only handles two formats. The sound was noticeable after I removed the opitical and installed the hdmi. Very noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The guys were friendly, quick and very helpful in getting my new TV set-up and mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just simple. straight forward to install. easy to hang even large tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77" tv, and didn't have a buddy to help install. So Geek Squad to the rescue. I asked the installers to do the install "my way". the tv was to be wall mounted. Which they obliged. They were courteous, willing to do a custom install, ran the wires the way I asked, and speedy. They called ahead and brought all the necessary tools and parts. It was a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad, a team you can trust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting and installing my TV and soundbar was as usual, Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    EXCELLENT!!! JUST EXCELLENT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Majestic was very helpful after they had did the Mounting and getting it set up. He took time to help Us know what to do with certain fucntions etc. to get the most out of all the dollors we had spent on our new Home Theatre System.. Showed tons of patience with us his customers by providing us in a way we could understand so there hopefully would not be any issues for Us once he had left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, quick and extremely helpful. They set up my stand and TV quickly and cleaned up all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly installers. Super fast installation. Very knowledgeable and explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gold star for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed/mounted my TV and soundbar did such a great job! They were incredibly through and made sure everything was done correctly. Next time I buy a TV and need it mounted, I will definitely use the Geek Squad again! Great experience!

    I would recommend this to a friend