Customer Ratings & Reviews

Your in-home service was excellent; the team was engaged, creative, problem-solving and practical. They did not just identify problems and throw up their hands. They figured out the solution and came back the next day with the fix. Impressive.

The person who came to mount the TV was very knowledgeable. Due to failure of the internet router (not the installers fault) the installer was not able to fully set up the TV. The installer tried every trick in the book to get the TV set up without success. Best Buy kind dropped the ball by not telling me I was going to need to purchase HDMI cables in order for the TV to be operational. Not the installer's fault. Best Buy said the installer would do X for CoVid precautions. When I asked about X the installer said he had never heard of such. Deducted a star because the installer would not keep his mask over his nose.

Very professional and knowledgeable, also on time. Would highly recommend this installer!

The Best Buy squad that came into our home to install and mount our TV was great. They were professional and clean and picked everything up when done. They even hooked up our remote and showed us how to use everything. They were very professional and fast!

Great Job, very quick and efficient and removed all the packaging

Service was excellent, they were very courteous and knowledgeable. They made sure I was satisfied with the placement of the tv and also made sure the wires were hidden as I wanted. They cleaned everything up and even dusted the shelves on my wall by the TV.

The two agents that mounted my TV's were timely, communicative and efficient. I am very pleased with their work, and for two tv's they were done in under an hour.

The first 2 guys who mounted my TV were third party workers. I did not pay 200.00 for third party. Plus I could not figure 2 white trucks, 2 men to mount one TV, PLUS THEY DID NOT COVER THEIR SHOES. The two TV'S I had mounted a few weeks later, a Geek Squad gentleman came. He covered his shoes and was very professional. I will need another TV mounted in 3months, I only want someone from the Geek Squad. That's what I pay 200 a year plus 49.99, GEEK SQUAD SERVICE. THANK YOU

Great picture. deep colors. Fairly easy to use. Good sound without sounder.

The agent delivered and mounted my TV very efficiently and and he was ver professional

Geek Squad mounted TV and connected sound bar. Looks and sounds great. Installation was quick.

good quality of the product very solid and good finish

The mounting was great! They know what they are doing. However, I have a serious issue with my credit card statement. I visited the store twice with this issue and each time I was told that the issue was resolved, but the issue is still unresolved. The statement shows the purchase of a TV that I did not purchase, but I purchased a lower-priced TV. The statement also does not display the name of the item that I purchased. This created a complex issue. The statement should be straight forward. I was planning to buy a new washer and dryer, but because of these issues, I have decided to go to R. C Willis to make that purchase rather than Best Buy.

The crew that did the install very knowledgeable and friendly

We purchased a 32 inch TCL TV and it had to be mounted on an existing mount. The Geeks came in and went to work revising the mount to accommodate the new TV. They tested all connections and made sure it worked and that we were properly informed how best to use the included remote and how to use the various TV functions. They were great!!

The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

A huge shoutout to the Geek Squad team for their exceptional setup and mounting service. They were professional, punctual, and extremely thorough — making sure everything was perfectly aligned, connected, and explained before they left. It’s clear they take pride in their work, and their attention to detail gave me total peace of mind. Highly recommend both the TV and the installation service!

The Geek Squad was so amazing and helpful! Our new TV and mount were installed perfectly and we truly are enjoying it.

I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

The agents that mounted my TV and connected it to my device was very professional and friendly. They answered all of our questions. The job was done in a timely fashion. Again, very professional, knowledgeable and great service overall. I would recommend them to anyone and would use them for future projects.