Customer Ratings & Reviews

The staff that came out and mounted my 65" tv with the new tv mount I purchased were very professional and very knowledgeable. They asked me how and where I wanted it mounted , explained to me the viewing angles I could use. They were Truly great ambassadors to Best Buy. I was very satisfied with their workmanship, attention to detail, and respectfulness of my home. I would recommend them to anybody needing in home services. Thank you Best Buy

The team did a great job. They were very thorough and walked me through everything. Great customer experience!

The two Geek Squad members arrived on time and were very good in installing a large flat-screen TV promptly. They also accommodated my request to hide peripherals like the cable box and Roku behind the set to reduce cable clutter. They even came back to straighten the set when it shifted on the wall mount. Although we did not need it, they offered to program remotes. They were very conscientious in cleaning up work space. High praise for this team in making installation easy.

Really can only think of the positives. All 3 installers exceeded my expectations of customer service. The install was very quick and done professionally. With the warranty included, this is the best route for installation and removal especially when one lacks the ability to do it myself. Thank you again!

Michael from the Geek Squad mounted my TV on a tricky wall with little or no damage. He went over instructions until I was certain I understood which remote I need for which operation. He cleaned up thoroughly when he was finished. He set up everything needed, but couldn't get my aged DVD player to connect to the TV. That was a disappointment but an understandable situation.

Everything was mounted very nice and I love the picture quality.

Totally professional team, came on time, performed install and left, only after reviewing setup.

The two techs were very knowledgeable and wall mounted my 86 inch in no time at all. Great techs.

the agents mounted my TV, connected what was needed quick, efficient, answered questions. highly recommend

The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

Very professional and thorough in setup and cleanliness. Showed me how to operate the Tv and mounting the wall bracket

The agents that installed my Pioneer 65 inch TV using my existing mount, since my previous TV was smaller, it was a bit trickier, but they made it work. They then proceeded to make suggestions of other helpful products to make my life easier and safer.

It was a difficult install getting the cables run through the conduit in the wall. Installers were persistent and got the job done.

the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

The agents delivered my new TV, carefully unpacked it and set it up very quickly. They then connected it to work with my existing receiver and sound system. Last, they showed me the available features and apps on this TV and how to use the remote. They were very professional and courteous.

The installers were very professional and completed the mounting in a timely manner and were very knowledgeable!

The agents were quick, efficient and easy to get along with. They did a great job installing the full motion TV apparatus. Polite and quick with the installation.

The geek squad agents that came to our house did a very good job mounting or remounting three TVs. They were efficient, polite, and very knowledgeable. We actually thought they were amazing!

TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work