Customer Ratings & Reviews

I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

These guys were wonderful! They arrived when they were supposed to, saw that the TV I had was not in working order, asked me to go online and buy one, if from Best Buy, they would deliver it and install it another time AND not charge me for a second visit. I went online, bought the TV, they rescheduled the installation, and I paid for the TV through their cell phone app. No fuss, no muss. Really great service!

Great picture and sound Easy to use The geek squad service was wonderful

The agents who came were respectful of our home, quick in mounting the tv and very knowledgeable. They were on time. They answered all questions and provided great service.

The installer, Chris, was fantastic! He showed up on time and was very efficient in completing the installation. We were a little nervous when he showed up by himself, but he proved us wrong and demonstrated that this was a one man job....it was clearly not his first time doing this! And he took the time to pair the TV with my Comcast remote and showed me all the functionality. Great job!

I could have hung the tv myself, but it was free with the service plan I have so I had it done, and dude did a much better job than I would have in half the time, if I had to pay the full price, I probably would have done it myself, but definitely worth it

Very professional team. They went out of their way to accommodate all our requests as far as mounting out tv. They also answered all our questions about operating the TV after they gave us a basic rundown and they did not leave until we were comfortable operating our new tv. They were friendly, respectful, and just two very nice gentlemen. So glad we chose Best Buy and the Geek Squad to install our new tv.

Brady and Geek Squad team member did an Outstanding Job of disconnecting the old tv and mounting the new tv, purchased at Best Buy. They were prompt in arriving, quick to fix the issues, and conscientious in answering our questions regarding the new set up. The Geek Squad never fails in exceeding all expectations! We're So Thankful for their expert assistance!!!

The agents installed one new 60 inch TV in the den and connected the DVD, VCR and audio box. They also moved and connected two other TV's each with its own DVD/VCR. They connected the new 60 inch TV in such a way that the audio box was the main speaker and the Dish remote controlled most of the TV functions. They also provided a tutorial on how to use the features of the new TV. The service was excellent; we are very happy with the result.

Very happy I made this purchase. They did it all when it comes to the set up. The installers were also very professional. I would recommend

Installer was very fast and clean. TV was mounted and programmed, Beautiful job.

The men who came to connect and set up our new TVs were terrific, very friendly, professional and knowledgeable. They did an outstanding job.

The tech who removed the old tv and installed the new one was excellent. Did his job efficiently, hooked everything up and explained everything about how to operate the tv. He even took away the box so I wouldn't have to figure a way to put it out for the trash pickup (also not to advertise that we have a new tv!). Installation was much quicker than expected, especially at Christmas.

Rob was so nice and personal and did a great job of getting our tv in and getting it hung on the wall. He was very conscious of meeting our needs and wanted to make sure we were happy. Great personality. Highly recommend.

The two guys — Geek Squad — showed up and were prepared. My wife and I had mapped out where we wanted the TV on the wall and after a brief discussion and verification, they installed the TV exactly where we asked (like within 1/4”, I measured) and set up everything on the TV. They also ran some demo clips to give me an idea of what I’d bought. I’d add that when I arranged for installation, some times/dates were supplied by a third party so you may want to make sure you get an actual Geek Squad appointment.

The Geek Squad members that did the installation of my TV and wall mount were very helpful and professional. It was done in a timely manner and with care. They asked me to what eye level I wanted the TV mounted and answered some questions I had. I was concerned that a third party was going to do the installation instead of Geek Squad after reading other reviews but this was not case.

Rodney and his crew were awesome. They arrived at my home on 08/22/25, to complete an install and went right to work. Once the tv mount was installed and the tv put in place - I was brief on how to setup the account and the guys were out. My daughter loves her new set. Great job guys!

It took a few tries for the company to get the scheduling right but the installer was great. Fast, courteous and knowledgeable.

We determined that the wall wasn't strong enough to mount the TV we'd selected and instead chose to build a shelf instead. The Geek guy was helpful and patient, returning to finish the installation after we'd had the shelf made and to troubleshoot a few issues with the cable modem and remote.

Good and knowledgeable service tech. Installation was quick and efficient.