Customer Ratings & Reviews

The installers were very professional and installed my wall mounted TV in a short time.

Agent was courteous, professional, and on time. He explained what he was doing and setup my tv the way it would work for my family.

The guys were great. Once installed, set up was easy and they demonstrated the top features.

Great job, professionally done. I was completely surprised. Can't wait to see how it will show on Super Bowl Sunday.

The team mounted our TV and set everything up. It was a bit of a challenge but they were terrific. Very professional and knowlegeable.

The technicans were on time,mounted the tv with aligning in mind, cleaned up after themselves, very polite and identified themselves. Made sure we knew how to operate the tv. We were satisified. They quoted if any questions/problems to please contact Best Buy. I would recommend Best Buy to friends.

Margie and her team provided outstanding customer service while working fast and hard to install outdoor tv, Sonos sound bar with other add ones! Margie recommended another outdoor speaker, which I purchased same day at Best Buy. Spent valuable time to show me how to work the new system and provided number if need support later! Thanks so much for a wonderful experience!

Great support and easy installation. Works well on multiple wall surfaces

Our new TV was mounted perfectly and she fully set up and explained the operation and answered all of our questions.

Very efficient and very professional set up. Answered any and all questions that we had.

The two guys that mounted and connected my tv were very professional and efficient during their visit. The tv looks great mounted on the wall.

These guys were great. They were very professional and made sure everything work and explains things. They were Mr Clean as to the Install.

The TV is excellent. Great picture and easy to use. Love the Netflix, Prime and U tube option for screen saver.

The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

I was so impressed and satisfied with my whole experience with the 2 geek squad individuals that were sent over to mount my TV that i did something i never do, gove a review, not to mention actively looking in my emails for this review request when usually they're deleted before I've read the subject line. From start to finish these guys were so respectful, and pleasant with my family and with the great care to not damage anything. All the while patient with my young ones who were doing their best to delay them in their jobs, with no change in their professional demeanor. Even offering their numbers should we have any questions after they left, in case our kids distracted us from thinking of all the questions we had, leaving no mess and taking care of the old stuff and the boxes the tv and mount came in which they doubled down in their great customer service by offering to also take a bunch of old useless boxes that have been piling up for years which we quickly said yes to soon as we got over our surprise. Tv looks great by the way and is in a great spot which we couldnt decide on but they worked hard to help us look at various options we were unsure of. I've had some bad customer service during the pandemic and with the great resignation from younger workers so it made my day to have my lowered expectations not only met but exceeded to such a degree.

Love my frame,TV. I have a lot of wall art. It just fits right in! Geek squad guy was great. Answered my many questions, didn’t rush, and seemed to really care that I was able to understand how to use my new tv.

The Geek Squad was on time,mounted the TV connected the sound bar and showed me how to use the TV's app to setup. Very pleasant and took out all the boxes.

Bentley and Reilly hooked up my new Samsung 40 inch TV and stand during the pandemic. They were very professional and careful regarding masks, etc. They did an excellent job for me. I was wondering why I did not get a survey at that time. They were very professional, knowledgeable and considerate. They were excellent representatives of the Geek Squad.

The agents usually set up home security systems, so the were unfamiliar with some of the setup items, like setting up Bluetooth for my AirPods. They did do an excellent job installing the support bracket, in-wall hidden wire ket, and connecting to my cable box.

The team was efficient and very nice to work with/helpful. They got the job done right & quickly!