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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 38,694 reviews
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Geek squad hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that hung my 85 inch TV did a fine job. They were knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET UP AND MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick and professional job. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very knowledgeable. They help me work out so many kinks that I had in my system they made my system sound like I was at the movies when they were done I recommend them to everyone. They were nice polite and cleaned up when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 85" Sony TV. Superb Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks sure know how to get a job done and do it right. I would trust the GEEK Squad to do any job and get it done quick. They came to my home installed the wall mount, put up the 85 inch Sony TV, connected to the internet and all my devices in about an hour. What a superb job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my qled perfectly and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    top-notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad TV mounting insulation was top-notch. It was very professional, clean, and of excellent quality. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Git 'er dun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys showed up on schedule and did an unusual installation (for them) in my living room, quickly and efficiently. No complaints and they were professional and friendly. I have used them before and their work to ensure they installed everything correctly and to prove it all works and to show me how to operate everything was excellent! Well worth the time, efort and money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv's mounted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great my only compliant was that the price that was told to me me was way different after service was rendered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Greek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job installing my tv. Love watching my 85' tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The guys that came to install my new Bravia 9 were very careful and professional. The set up my new tv and answered any question I had. I would definitely use this option again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is a must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS arrived on time after notifying me of their scheduled day. Very helpful and respectful of our home TV and wall mounting. After the install GS made sure all my other devices were connected and working. A flawless install along with professional services made my new TV all the more enjoyable. I would use Geek Squad for a hassle free service whenever I may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the Wall is a Great Option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an 82" Samsung Television, I began my search for a stand large enough to accommodate it. Quickly discovered that I was going to have to pay over $1,000 for the ones I liked. Instead, I opted to have Best Buy Geek Squad mount it for me and, resultantly, saved some money and it is now beautifully mounted on the wall of my media room. Quick and professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great television - sound, picture and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent service. Prompt delivery, courteous and.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad personnel were exceedingly courteous, knowledgeable and extraordinarily professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV wall unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted this to the wall and hung my tv on this. Very quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85" TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was prompt and effecient in their task. synched all the components as requsted. The installer had a trainee with him and was very instructive to the trainee to ensure he knew what to do in the future. THe installer was Kyle Johnsona and I appreciate his professionalism and efforts. Everything works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRUE PROFESSIONALS - couldn't get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They are professional, fast and so good! They installed our TV on the wall and made sure we were happy every step of the way. I will never have another installation other than these guys. Perfectly centered and they take into consideration all the things you would not think of - like distance from the door, light from the window, etc. TRUE PROFESSIONALS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only word that comes to mind is FANTASTIC! The installation team (Chad & Tony) we’re incredible! Not only they were great with there work, Chad & Tony really cared about us, the customer! In fact, before leaving they “thanked “ us for allowing them to come into our house! That amazed my wife to no end!! I would highly recommend the Geek Squad to all!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Eric bower, were very professional, knowledgeable, and courteous. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent showed up on time and was quick and professional! Total time of installation was around 10 minutes.

    I would recommend this to a friend