Customer Ratings & Reviews

When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

Very nice, polite and respectful. Did the set up, answered questions. Cleaned up area and asked if everything was done to my satisfaction. Would request them for another install if needed.

During the complete installation of my 85" tv, the technician answered every question and showed that they had an ample amount of knowledge in what they do. I thank you guys very much.

The Geek Squad installers were great! They were extremely knowledgeable and very helpful. They showed me how to operate the new TV and sound bar and were sure everything was working properly before they left. I was amazed by their knowledge of the technical aspects of the TV.

Geek Squad tech Connor connected my new Samsung TV and mounted it to my existing stand. He was very quick and was done in less than one hour. Connor was professional, polite and also recommended a new 4K Fire Stick and an additional port device to connect my sound bar, firestick and Blu Ray player. Very happy with the service!

The gentleman that mounted my tv were in contact with me with when they will be there and were on time. They were very knowledgeable. They wanted to make sure that I was happy and always asked me questions to make sure it’s done to my satisfaction. They were also quick and the quality of their work was great. Totally worth the money. Saved me from stress and frustration.

Service techs were fantastic. They had no trouble and were very helpful in teaching me how to use equipment.

After experiencing frustration with installing a big screen TV in my living room a couple of years ago I decided to have Geek Squad install my new LG OLED 55 inch in the master bedroom. It was a great experience. The agent was fast and synced all my devices to the new TV. It was a great experience and I will have Geek Squad install a replacement for the living room TV in the near future.

Great service fast quick and cleanVery knowledgeable came and put the TV up cleaned up less than 45 minutes

We had them install it because we could not get there.. the installer contacted my son the day before he was coming to install it and told him we had the wrong brace but not to worry he would pick the right one up and bring it with him the next day for the installation!

These guys are very knowledgeable. They help me work out so many kinks that I had in my system they made my system sound like I was at the movies when they were done I recommend them to everyone. They were nice polite and cleaned up when they were done.

The techs were outstanding. Perfect mounting and connections to surround system. Tech explained exactly what they were doing and took the time to explain the TV and receiver. Answered all my questions

The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

The install guys were excellent. They took their time and made several adjustments so the TV hung perfectly. Also solved a rear speaker sound issue on second LG TV. Very professional

Service tech was nothing less than outstanding. He removed old wall hung tv and replaced with new 55" tv. Old tv was heavy so he called in for an assistant to help remove from wall. He then mounted a new adjustable wall mount and hung the tv. Tech was exceptionally neat in appearance.

The agents that came did a great job installing the TV using my existing mount. They even recommended lowering my mount a bit and took care of it for me even though they could have just put up my new tv as is and gotten the job done quicker. I really appreciated that. They cleaned up the work area thoroughly. They showed me how to work everything and followed up with me a few days later to make sure everything was working well.

Geek Squad are very professional and are knowledgable in all products at Best Buy. Excellent installation and setup of tv and soundbar. Great value for the professional service received.

Installation was outstanding. Arrived on time after text and call to confirm on their way. Technicians (Brandon) were fast and professional. Courteous and very helpful with information. Placed the tv precisely where I wanted. Connected all devices, including cable tv box, and ran service test to confirm everything was working properly. Cleaned up after themselves. Highly recommend!!

I recently upgraded from the 50 inch to the 65 inch screen. The size works really well for me and the picture is awesome. The one thing I don't is that it is not voice activated. I did not think to ask and the sales representative did not mention that information. I bought the fire tv cube by amazon because of I have very low vision and voice activation was a need for me. The fire cube is ok, but it is not user friendly like the tv's with voice activation.

The two installers called ahead of arrival, introduced themselves upon arrival and went right to work. Very personable and took extra care to make sure everything worked with explanations.