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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great! They were extremely knowledgeable and very helpful. They showed me how to operate the new TV and sound bar and were sure everything was working properly before they left. I was amazed by their knowledge of the technical aspects of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked well installing this tv. Very knowledgeable. In helping me walk through the tv setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job mounting our 55 inch TV. They were very thorough, precise and mounted our tv perfectly! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very nice and explained as he went along. Went the extra mile to mount my TV since some hardware was missing that i wasn't aware of before hand. No complaints on his skill set and professionalism. Only concern I had was my surround sound could not be hooked up to new TV and was never disconnected from the power. Couple days later I tried to move unit, cords were so tight it would not move and unit was extremely hot due to vents were facing down on carpet. I finally was able to get unit untangled and obviously unplugged.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had them install it because we could not get there.. the installer contacted my son the day before he was coming to install it and told him we had the wrong brace but not to worry he would pick the right one up and bring it with him the next day for the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    GEEK SQUAD HOOK ME AND MY TV UP QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came were very professional and did an awesome job. They set my sound bar too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV was mounted quickly and I was instructed in use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representatives wall-mounted my TV and showed me how to use its features. Friendly and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Lisa at Geek Squad did a perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa and Dylan (I think that was his name and so sorry if I’m getting it wrong) we’re fantastic! They were professional, courteous, very knowledgeable, efficient, and spent the time to ensure that we were satisfied with the install. And we are! They did a perfect job. Huge thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had an awesome experience, the technicians arrived on time and they explained everything to us and they mounted a 70 inch tv for us and there expertise should not go unnoticed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team you guys have! Service crew arrived, got the TV installed and set up in no time. Gave my wife and I a tutorial on how to work remote, TV settings and managing apps. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by this Geek team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service from the tech team that came to install: Gillo Moore and Lawrence. Organized and efficient, gave us good solid guidance and, left the place clean and devices all working and well installed. Thank you! Peter Simon

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and replaced my old TV with the new one neatly and quickly. Glad they knew what they were doing because I would have been of no help. They were both very professional, courteous and friendly. Would definitely use Geek Squad service again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting of TV. Geek squad came back a second time to explain use of rotating/swivel mounting arm, TV volume and use of remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch guys, Professionalism outstanding Friendly ask a question always answered. Very nice people No attitude. I have used them for many years with owning 3 homes. I think I said enough. Not one nightmare ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Help for a Injured Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an arm injury I am unable to hang the tv myself. So I hired Geek Squad to install it for me. They did a fantastic job. They placed it right where I wanted it, made sure it was level and hooked up my cable box. Highly recommend their services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Quick and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installed quick, any problems fixed immediately and explanation of everything was easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the installation. Professional, knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok I'm pretty handy at stuff but decided to pay a little extra and have them hang the TV, the guys showed up and introduced themselves showed them where the tv was to be mounted and they set it all up, then before drilling asked if that's where I wanted it to go. after looking at it decided to move it up 6 inches glad I did. they drilled and mounted the holded, hooked up the sound bar and Eric stayed and finished showing me all the stuff the new tv could do. this was so much nicer than trying to do it all myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience with Geek Squad! They called in advance, brought all the equipment (surround equip and TV mounting) and were even prepared when a couple of snafus popped up during installation of the home theater pieces. They took care of everything and made sure I was familiar with how it all worked before cleaning up and leaving. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Tv Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members did a great job mounting my television, explained all aspects of my tv and were very professional

    I would recommend this to a friend