Customer Ratings & Reviews

These guys are very knowledgeable. They help me work out so many kinks that I had in my system they made my system sound like I was at the movies when they were done I recommend them to everyone. They were nice polite and cleaned up when they were done.

They mounted it perfectly and super fast. They were also pretty cool people. I love how you’re able to move the tv to the left and right for the perfect center and if you like it a little tilted you can too.

The agents were very nice and mounted my tv very quickly. The mount was already up when they arrived. They plugged in the power cord and also plugged the tv into the cable box. I felt $199.00 was a lot to pay for just that. Had I known in advance that was all that would be done I would have saved that money and invested it in a more expensive tv. I am an elderly person who isn’t really tech savvy so I had several questions about the tv after the Geek Squad left. It would have been helpful if they had stayed a bit longer to explain a few things.

Great delivery and setup service, though they did not mount the tv and we are still waiting to receive our refund for that. The delivery/install guys were very friendly, helpful, and knowledgeable.

The professionals mounted and set up three TVs and all look and work perfectly. Courteous, fast and efficient. Will use again.

The service men who mounted my TV were friendly, knowledgeable, and expert.

My husband and I buy our large electronics at Best Buy, so we can get the Geek Squad Team. They are great at installing large TV's and it there is any problems they are great at repairing the TV's. A couple years ago the Samsung TV we purchased could not be repaired, so they gave us a full refund. We purchased a new TV for free. They again just installing our new state of hte art 4HD Sony TV. They wore Covid-19 protection and were very professional and lnowlegeable.

The 2 techs were very helpful. They explained everything in detail. The did a great job installing the tv.

The service and installation was great. Tech was knowledgeable and throy

Don't risk your new equipment. The Geek Squad did a fantastic job mounting and connecting our new 85 inch QLED. It was a job for the pro's and the Squad did a superlative job. We're convinced that it's part of the reason we buy from Best Buy.

I have mounted many TVs in my life, but the thought of hanging one that is 86 inches seemed too much for me, so I paid for the squad to come out. Best decision ever! Super nice guys, clean, professional and they did it better than I would have.

Alex and his helper ( sorry- forgot name) did a great job - opened up TV and bracket , quickly out TV on wall and removed packing material

Excellent job. Both installers were professional, courteous, and knowledgeable. They explained the process and suggested alternative installation methods. Both individuals are excellent representatives of your organization.

He set up my new tv quickly and efficiently and connected it to my Wi-Fi. He explained the instructions really well.

I'm grateful for the fine work that my techs did to adjust the positioning of my TV. I was unsure of whether I could do the move and Best Buy's techs made it look all too easy. They had a great demeanor and very helpful. Many thanks.

The agents delivered my new TV, carefully unpacked it and set it up very quickly. They then connected it to work with my existing receiver and sound system. Last, they showed me the available features and apps on this TV and how to use the remote. They were very professional and courteous.

We received excellent service from the tech team that came to install: Gillo Moore and Lawrence. Organized and efficient, gave us good solid guidance and, left the place clean and devices all working and well installed. Thank you! Peter Simon

3rd time a charm, there were issues when I first purchase this tv. The one I have now is the 3rd from my original purchase. The first one was cracked, the second one the picture would freeze. The 3rd after a long delay in scheduling, was the charm . Great tv, the picture is the best and the adjustments are well explain and executed. The LG 55" NANO 90 is one of my best purchases I've made in a long time.

Extremely impressed with Geek Squad service. I feel secure now knowing my tech products are in safe, professional, knowledgeable hands. Before this service, I called my friends for referrals and usually no one knew of anyone. Luckily, I don't have to worry about that anymore. They installed my wall mounted tv in no time and made it easier for me to access my devices. Glad I made the decision to get the service! They do great work!

Really can only think of the positives. All 3 installers exceeded my expectations of customer service. The install was very quick and done professionally. With the warranty included, this is the best route for installation and removal especially when one lacks the ability to do it myself. Thank you again!