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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A Wonderful Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 50" Samsung Crystal UHD TVs individually and had 2 of them mounted on separate dates. I'm not entirely sure why, but the installment/mounting teams with Best Buy are always very pessimistic and initially allude to not being able to do the service (same thing happened when I purchased my washer & dryer through Best Buy and a team came to install). Not sure what that's all about but the TVs were mounted very professionally and beautifully and they look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my sound bass, no dangling wire . Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my TV did a great job, clean and super fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and mounted the TV and setup speakers with the receiver I had. However, they were unable to integrate the house speaker system into the receiver which was a let down. Other geek squad teams have been more knowledgeable. But otherwise, they did a great job in mounting the TV and setting up the sound system for the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Don't use 3rd party! Stick with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally scheduled to have a TV installed and mounted with Manada but had an awful time attempting to get the delivery scheduled. Once I was scheduled through Geek Squad, there were no issues. Alfredo came out and had the new TV mounted and hooked up in 20 minutes. A stark contrast to the previous service I had received up to that point.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time, explained my options (wall or table mount) enabling me to make that decision. They moved in an efficient manner and removed all packing materials, etc. (Also appreciated: A few of my questions answered regarding the TV itself since that arrived a few days prior to the installation).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Specifically the two that came and mounted mine. Really top tier guys. Took time to make sure my TV was at the exact right eye level while we talked about anime and silly nonsense. Pretty good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and thorough. Great job of setting up and explaining how to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    very professional, timely and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job. very personable and professional. great attention to detail and pride in workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents arrived on time and completed service q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where professional and friendly and mounted tv perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good wall mounted TV installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made quick work of getting my 65 inch TV mounted at the desired elevated position on the wall. Connected my cable box, DVD, and ROKU and checked it out. Showed me some of the basics of the controller including how to get audio directed to the desired output device. They were respectful of the surroundings and left the place as neat as when they came. Oh yes, they came when they said they would which is much appreciated. Professionals!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Help for a Injured Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an arm injury I am unable to hang the tv myself. So I hired Geek Squad to install it for me. They did a fantastic job. They placed it right where I wanted it, made sure it was level and hooked up my cable box. Highly recommend their services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just simple. straight forward to install. easy to hang even large tvs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great TV install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers showed up and were very friendly ask where I wanted the TV mounted. Installed with the purchased in wall wire kit purchased. Did a good job checked after installation showed how to work the remote and cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very professional very knowledgeable very helpful very clean when they put up my large TV onto the wall appreciate it very much. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 85" Sony TV. Superb Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks sure know how to get a job done and do it right. I would trust the GEEK Squad to do any job and get it done quick. They came to my home installed the wall mount, put up the 85 inch Sony TV, connected to the internet and all my devices in about an hour. What a superb job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience with TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my huge new TV over the fireplace did a fantastic job! They recommended equipment and components and were dead on with those recs. They were professional in demeaner and their labor. The TV was installed quickly and efficiently and looks great. They then walked me through set up for the TV and my personal Apple TV. The men also followed Covid protocols and were respectful of me and my new home. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great jobs setting up my new 55 in tv. Arrived on time very knowledgeable. He went over everything with me. Clean up everything. Everything done timely. It’s was worth me paying to have third done. This company was great. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sounds great and the picture is crystal clear. Easy to install and the Alexa feature is so cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were on time and connected everything for the set up they cleaned up all the boxes and packing stuff took old tv with them

    I would recommend this to a friend