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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time,mounted the TV connected the sound bar and showed me how to use the TV's app to setup. Very pleasant and took out all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, quickly doned bootys and reviewed the space/wall for mounting and quickly and securely installed the wall mount. They installed the tv, bundling wires and connected it to my network and audio system. They took the time to explain the important functions and how to adjust several functions. They removed all the packing materials and left the house exactly as they found it. Very satisfied with their support.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and worked efficiently and collaborated with me on finding the ideal placement of my 75 inch TV in my new apartment. Upon request, they also covered the cord with an adhesive attachment for me. Both were very nice gentlemen and worked well together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV Mount Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing new TV MOUNT. Installers great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install crew was professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew did a great job installing units and both TV to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job installing my new 65” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional, knowledgeable, and courteous. The tv and sound system is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad was friendly, knowledgeable, and pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new 65” TV was mounted in our media Room by the Geek Squad. Everything was done. As requested. The crew was friendly, knowledgeable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad team installed TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team completed the work very efficiently and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It’s worth the price - very slick and elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to ge a wall mounted for our bedroom. Found this to be a perfect fit. We had a very old big box tv sitting on a stand. Getting a wall mounted TV cleared the space and it looks great on the wall. Being a total tech member, installation and haul away was included. Best Buy tech did an excellent job and made us happy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had Robert & Oliver out to mount my TVs. They actually did 3 total, and wound up coming back out to readjust the height a couple of weeks later (which was my fault). Very professional and made some great recommendations along the way, like buying wall rated HDMI cables to hide. They installed those on a return trip

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around. Professional, clean, efficient and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV extremely fast and was very knowledgible on what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Attention to Detail of the Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with attention to detail. The team even spent time to ensure that the TV was lined up to the best height and location on the wall to ensure the optimal viewing angle. They also explained various details on its setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting the tv I ordered for my father. They recommended a full motion mount for the corner and its working out great. My father is elderly and the installer took extra time to explain the new remote control and was super friendly and pleasant to him. Im so happy that my father is happy with the installer and the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really efficient and fast installation very helpful instruction for initial use

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were exceptional! Professional and courteous. TV up on wall in less than a hour. Cleaned up after and hauled away boxes for mounting bracket and 75 inch TV. Definitely recommend! Unfortunately, delivery and setup will not be part of the updated Total Tech package.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came out and mounted two tvs in my house. They were extremely professional and did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both were very efficient and the install worked well. Only complaint, is a minor one. They did not get the manual out of the box to give to me. I assumed that there was no manual included, even though it was mentioned in the item description online. I did locate a digital copy and downloaded it. When we broke down the box for recycle we found it plus some items that would have enhanced the installation by lifting the tv up so it would not be partially blocked by the sound bar. Like I said not major issues, but one of those little details. Overall very pleased with the team.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, knowledgeable, courteous, detail oriented loved the pride they took in their jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick,and on point with set up and cleaned up afterwards.

    I would recommend this to a friend