Customer Ratings & Reviews

Justin and Justin did a phenomenal job of not only informing us of our best options of mounting the TV, they took their time to make sure it looked great and that we were 100% satisfied. It took only about an hour and it looks great. Will definitely use this service again. Had already used Geek Squad to mount a different TV. They have yet to disappoint.

The two Geek Squad members were professional, friendly, and efficient. They made sure the TV was mounted in a way to match the arrangement of my seating area. Upon request they gave helpful information about streaming channels matching my interests. Before they arrived they kept me updated about the expected time of arrival. Overall, five stars.

Guys did a great job. Respectful and courtious. I recomended to my mom and she used them to install when she purched a tv also.

Excellent service. The tech was to mount new 55” tv using the mount I had already purchased with the tv. However the mount was defective. He had another mount with him ( fortunately) which was of higher quality so it was a win. Glad I purchased the service as I will be using them again for another install in November

I purchased this product to mount a 65 inch LG OLED 4K television above my fireplace in a great room. Technicians installed in less than an hour. Product came with all necessary mounting brackets and other hardware. Technicians were able to adjust height and level tv using this tv mount. This product added to my overall satisfaction of my Best Buy experience.

5 stars to the 3rd party company hired to install/mount my TV. Best Buy gets 0 stars for the ordering process ans customer service. All their installations ans mounting are done via a 3rd party. Mike, the person that mounted my TV, was absolutely amazing.

Best installation ever !! They knew exactly what they were doing. Went over everything with us before they left . Very friendly and knowledgeable . They answered all our questions and we weren't rushed. Highly recommend these two for an install, you won't be disappointed.

After experiencing frustration with installing a big screen TV in my living room a couple of years ago I decided to have Geek Squad install my new LG OLED 55 inch in the master bedroom. It was a great experience. The agent was fast and synced all my devices to the new TV. It was a great experience and I will have Geek Squad install a replacement for the living room TV in the near future.

The two reps that came swiftly got my 85" Sony TV up a flight of stairs and expertly installed the bracket and asked me where to drill and all of that. I told them they are the experts, so I went with what they suggested and everything has been hunky-dory. Very quick service, they placed a mat to cover the hardwood floors while installing, they worked well together, brought two trucks so they communicated to each other which tools they had and needed. Honestly, they were top-notch especially considering the physical labor involved in getting the super-large TV up the skinny flight of stairs in the first place. Arrived pretty much on time, too. Nice guys, very responsive, very helpful. I think it is just a no-brainer to pay for GeekSquad installation if you purchase such a great product. You get what you pay for, and probably then some.

The agents did a great job of installing the wall frame and mounted the TV. They were courteous and efficient.

The installers were very professional, they made sure everything was done correctly and explained everything to me.

The guy that set it up went beyond to make sure all of our components work with the tv, . Very friendly and answered all our questions. Called help to remove old 17 year old ad heavy tv so we didn’t have to help. Great experience.

the agents installed the TV just as we requested. were very polite and explained everything we did not understand. also made sure they secured the tv mount and tv correctly.

The agents did a great job hanging and installing the TV & soundbar. One negative…they did NOT have the cables we needed on the truck. I had to leave the house, drive to Best Buy to get the necessary cables. The store associate told me that the Geek Squad would have the cables needed with them. That downgraded my review.

When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

The guy who came to install ours was very professional. He did a great job installing, was very clean work.

Fantastic job done by polite professionals. In and out. They took the old TV that the new one replaced and ensured not only that it looked great, but that the job was cleaned up. This service was included as part of the best buy program and I was thrilled that it was at no additional cost.

I was very pleased with the mounting. They did a perfect job and were very professional. They were very neat and friendly.

Can't say enough good about Best Buy's In-home consulting and installation service. Christian came to our house, measured the space and assessed what would work best for picture and sound. Then he met us at the store and helped us select the best value, with no pressure. After trying out a 55" TV for a week or so, we asked to trade up to a 65". Both the initial and second installations went very well without any problems. We highly recommend Best Buy for this service.

The installation was very well done . A professional job. I do feel the cost could be a little more reasosnable.