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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 38,688 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were professional, knowledgable and very helpful with the installation, setup and assistance with operating our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed 3 TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed one new 60 inch TV in the den and connected the DVD, VCR and audio box. They also moved and connected two other TV's each with its own DVD/VCR. They connected the new 60 inch TV in such a way that the audio box was the main speaker and the Dish remote controlled most of the TV functions. They also provided a tutorial on how to use the features of the new TV. The service was excellent; we are very happy with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very professional!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and completed the mounting in a timely manner and were very knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up tv and helping with all I needed. They made suggestion to as wasn’t happy with tv option.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Contracted person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, cleaned up when done , very satisfied, Friendly and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Geek squad hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that hung my 85 inch TV did a fine job. They were knowledgeable and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Expert TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have them come in and mount and set up everything. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Attention to Detail of the Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with attention to detail. The team even spent time to ensure that the TV was lined up to the best height and location on the wall to ensure the optimal viewing angle. They also explained various details on its setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad: prompt, courteous, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were prompt, courteous, competent, efficient, and friendly. Mounted 65 inch TV and sound bar look great and are placed exactly as I wanted. Only reason for a “4” instead of a “5” is that I cannot get my DVD player to work no matter what I try. They may have told me something about that that isn’t obvious, but wish they had written out instructions for me to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Delivery and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to verify appointment which is ware these days. Wanted to verify instillation as no wall mount purchased. I text to confirm that it was just a delivery. Both techs were professional and knowledgeable of features and setup went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sought my confirmation. They did a great job. But I would have preferred that they walked on my carpet with shoe coverings

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a wonderful job. Excellent and knowledgeable Neat, fast service

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Perfect tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in installation. Clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and installed the TV in a nice. professional manner. They did describe some of the process as it was happening (like the standard was to leave 6 inches between the TV stand and the soundbar. However, this 6 inch gap really does make the TV a little high in the room. I wish we had lowered the TV by 2 or 3 inches or at least discussed this a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV wall unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted this to the wall and hung my tv on this. Very quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    T V installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install 77 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service representatives were professional and installed and hooked up 77 inch tv in no time. Very friendly and knowledgeable. Good team!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and helpful. He was able to come earlier than expected to mount my TV which was great.

    I would recommend this to a friend