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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 38,684 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new wall mounted 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a tv wall mount and new tv. They also connected and tested the other existing components. They were friendly, knowledgeable, on-time and did a reasonable clean-up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD FAST AND PROFESSIONAL!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous and respectful (slipped on the coverings that protect the client's home), and securely mounted my 55 inch TV to the wall in less than 15 minutes!!! WOW!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A expert team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman both came in the house with shoes on. They were properly with boots to protect the floor. They were very experienced took very well care of all my equipment. Explain to me properly how I should have stuff done and where it would look properly right for all my new equipment to be installed properly. I would recommend them anytime all the time five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and soundbar quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv properly and quick. The only reason I gave 4 stars is because of the surprise charge I got after installing the tv on top of my fire place which already had tv equipment from previous tv. They said they have to charge me additional fireplace fee anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad…five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was friendly and professional. Set up the wall bracket to my specification, hung the tv and hid the wires with the cover I purchased. The he set up my tv and dvd taking the time to explain how my system works. Set up and cleaned up, working very efficiently. Five stars…would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quick n easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad that mounted my 86” tv did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So glad I had this service done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys too down the old tv and mount. They then installed the new mount, hung my new TV, connected everything and gave me a tutorial on the new TV and Remote. It took them less than an hour. A 75” TV mounted above the mantel of a stone fireplace. Less than an hour! No hassle! No aggravation! Well worth it to have a professional installation done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Awesome picture quality and the Geek Squad did a fantastic job! Very happy with it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10000% worth every dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great , set was perfect. They guys are very smart, take their time and answered any questions. The listen to what you need, they dont just do what the think is easy for the.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are highly professional individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and professionally. They also discarded my tv box and cleaned up behind them. They made sure my tv was mounted in the position I wanted and confirmed before they began. Thank you and I highly recommend them for anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied first time customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Charles c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Very nice and quick. Didn’t leave a mess either

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed 75”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were on time, courteous, professional, knowledgeable and cautious of installing a 75”wall mounted TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were AWESOME. They were very professional and were able to answer any questions I had. Can't say anything bad about both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou’s Super tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv mount was the one that I used for my 65 inch Samsung QLED for our loft upstairs! It make the TV looks like it’s floating close to the wall! It’s look very good since it’s was professionally installed by the GSQUAD anyway! They made it quick every was cleaned up! No holes showing after it’s was all said and done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job hanging my TV up. Let’s go

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed TV perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Respectfully of property. Took away All cardboard and plastic from TV to throw away for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting it up. They also cleaned up after them selves.They were very nice and knew what they were doing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install our new tv were so friendly and professional. They set it up exactly how I wanted, and showed me how to turn on and off our new tv. I Would highly recommend this service!

    I would recommend this to a friend