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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 38,690 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install our new tv were so friendly and professional. They set it up exactly how I wanted, and showed me how to turn on and off our new tv. I Would highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad For the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his partner were awesome. They did a great did with delivering and hanging my TV. And also sending a Best Buy rep to my house within hours to discuss my surround sound options and packages. All team members practiced safety with mask and shoe covers. I would certainly recommend the Geeks for service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tech Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism redefined. The technicans knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were AWESOME. They were very professional and were able to answer any questions I had. Can't say anything bad about both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job they make sure everything was working They were very nice and polite they made sure everything was working they answer all my questions that I needed to know and they picked up after themselves nice and clean I recommend them they’re good

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and cared about the work they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad consisting of Fabian, Kelly and Puria did an outstanding job mounting my new television and hiding all the wires for a clean installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Awesome picture quality and the Geek Squad did a fantastic job! Very happy with it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went well and everything is fantastic! The guys were in and out quick and efficient. The TV angles perfectly to all three playing positions for my bandmates needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs Al and James delivered and set up my lg tv. They couldnt have been more professional while at the same time very friendly and informative. Although my purchase is a teriffic addition to our home, meeting and dealing with Al & James was actually the high point. Way to go Best Buy, great guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed 75”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were on time, courteous, professional, knowledgeable and cautious of installing a 75”wall mounted TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting it up. They also cleaned up after them selves.They were very nice and knew what they were doing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Sqaud Was Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, props go out to the guys that installed the tv mount, In wall power kit and 85” Sony TV. They told us exactly when they would be here. They measured for exact fit on our wall Without making a mess and setup the unit to work with our existing remotes. Professional service was truly their mantra. Looks great guys! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was my boyfriend and brother who installed the mount and not myself, I would say it looked fairly easy for them to do. They had the TV mounted within 20 minutes. This mount is great because it allows you to move the TV from left to right, as well as up and down, depending on how you want the TV positioned.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Job well done!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, knowledgeable and got the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad yet again when we relocated to Texas from Nevada. The guys were on time, professional and consulted with us down to the height of mounting our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the agents arrived, they were unaware that I wanted the lines behind the wall. However, they said it wouldn’t be a problem and the would be able to do the job. All was going well until the cables wouldn’t feed thru the insulation. They worked VERY hard and they eventually finished the job. I can’t thank them enough for all they did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work easy clean and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionally mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and professionally mounted 2 televisions with accuracy. Professionally made sure televisions cable program and apps worked correctly. Did it all under 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys removed my old tv from the mount and installed my new one on the same mount. They made sure everything was hooked up properly.. Very clean install

    I would recommend this to a friend