Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 38,688 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    The men were very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very knowledgeable.That made it go easy on me because they new what and how to connect it. They were very nice gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best installations.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and thorough asking a number of questions about exactly how we wanted to use the TV to ensure it was set up so we could do everything we used to do and more. Fantastic Service and professionalism and they were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that set it up went beyond to make sure all of our components work with the tv, . Very friendly and answered all our questions. Called help to remove old 17 year old ad heavy tv so we didn’t have to help. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional installers arrived on time and were very professional and knowledgeable. They opened up my products & mounted my TV very quickly. They even cleaned up after themselves. I would definitely choose them again! Thank you so much!! I am considering ordering another TV and getting the same service again within the next 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were wonderful, very fast, professional and friendly. They did a great job moving one tv from one room to the other. They cleaned up the marks on the wall and left everything just as I wanted .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    overcame challenge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading to a larger wall mounted TV so the mount was already up however the way the new TV was it would either be too high or too low. the place they could have used to move the mount had something in the wall blocking where the screw needed to go. They figured out a safe way to mount it in a good spot and waited for me to fill the hole and paint, after moving the mount for me. Great guys. thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my qled perfectly and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the installation. Professional, knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The GSquad is lit - Madison

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Barney did a great job installing my mount and hanging the 75 inch LG. They were quick; knowledgeable, personable, and considerate. They made sure I was satisfied with the work they performed and cleaned up everything afterwards. They make a great team snd they probably receive a lot of accolades. Grest job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent- timely, professional, and mounted our new tv in no time! They also showed us our to use our mount since it pulls away from the wall and tilts/angles to either side. I would not hesitate to use Best Buy/Geek Squad for any of your needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Worth its weight in GOLD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very professional and friendly and they did it in no time!! Still works great and i have no issues. and you have peace of mind!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 STARS FOR GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were fast, helpful and made sure the installation and setup was PERFECT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great technician.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good option for people who can’t or don’t know how to do this job themselves. Plus not all companies offer this. It’s a very good option to use and have available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very respectful and knowledgeable technicians mounted the TV in no time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job hanging and installing the TV & soundbar. One negative…they did NOT have the cables we needed on the truck. I had to leave the house, drive to Best Buy to get the necessary cables. The store associate told me that the Geek Squad would have the cables needed with them. That downgraded my review.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Eric bower, were very professional, knowledgeable, and courteous. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Excellent service. Prompt delivery, courteous and.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad personnel were exceedingly courteous, knowledgeable and extraordinarily professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad 4 life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling was fast friendly and did an excellent job on the installation. Was informed about arrival time via text and email. There was no surprise with the visit. I was able to plan my day and not be stuck at home waiting all day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and installation of new television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all my devices at time of service. Agent was prompt, professional and very pleasant. He took the time to answer all my questions and I am very pleased with my purchase and installation results!!

    I would recommend this to a friend