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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Mounted Three TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember his name, but he was the most efficient, fastest and highest quality installer I have ever had. He installed three big screens in under an hour and a half flat and reprogrammed my TVs to make it easier to switch between the apps and different media without me even asking! Can't say enough great things about him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv quickly and ver professionally. Highly recommend getting them to mount your tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two, we a lot faster than I would have been,, if it was up to me, the TV would still be in the box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the process and options. They removed my old TV, were very friendly, hooked up all my devices, and left my home as clean as when they arived. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job, very patient and friendly wouldn’t hesitate to use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    They installed my TV on the wall, it was great ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were speedy, professional, and knew what they were doing to make the job look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 65" LG TV and a wall mount. The Geek Squad did a great job with the TV installation, and thoroughly explained the options in the TV menu. They also installed the TV on a Rocketfish wall mount purchased from Best Buy. Great attention to detail, explained how to use the mount, and then cleaned up after their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow what a pro job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, professional and expert at mounting and seting everything up. I'm pretty tech savvy so I kept having to tell them i could run and set up my 7.2 sound system later! I just needed them for the TV delivery,mounting and setup cuz I cant lift any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, the technicians knew their job, explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional set up. Can put on wall if you want. HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were wonderful, very fast, professional and friendly. They did a great job moving one tv from one room to the other. They cleaned up the marks on the wall and left everything just as I wanted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad geeks were great in setting up my wall mounted tv & the sound bar I bought for it. Unfortunately they didn't mount a speaker in a wall not fully setting up the sound bar to my tv. I'm having difficulty hooking up wires with speaker due to loss of manual dexterity in my hands. It's very frustrating because I used to set up stereos with no trouble in the past. Still though, what they did was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came into my home and were really clean. They mounted the TV very fast and also were super knowledgeable. I had a TV mounted a couple years ago as well and was very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was inexpensive, knowledgeable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I needed a side gig. It would be mounting televisions. After doing some redecorating this past spring I needed a tv mounted in my bedroom. Lots of hours of research and calls, o was given price estimates STARTING at $250 for this service. I had purchased the tv at Best Buy so I figured let me look into what the cost would be from their geek squad. I was pleasantly surprised it was significantly less, and I could use my points towards the cost. It was simple and easy to set up an appointment, On the day of my appointment the young man arrived on time, fully masked and respectful of my request to please remove shoes upon entry of my apartment. It took him less than 5 minutes to determine I had purchased the wrong wall mount and told me exactly which one I should purchase. He rescheduled my appointment right there in the spot so I wouldn’t have to wait about week or so. Again, he arrived promptly. It took him about 20 minutes to install the tv mount and to hang my TV. He was very neat, polite and kind, taking time to show me how I can adjust the position of the newly mounted TV! I would give him 10 stars if I could! I would 100 percent recommend the geek squad if you need a tv mounted at a reasonable cost and I will definitely consider using them again for any of my TV or tech needs!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded 4k tv from to 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the 50 inch to the 65 inch screen. The size works really well for me and the picture is awesome. The one thing I don't is that it is not voice activated. I did not think to ask and the sales representative did not mention that information. I bought the fire tv cube by amazon because of I have very low vision and voice activation was a need for me. The fire cube is ok, but it is not user friendly like the tv's with voice activation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his helper ( sorry- forgot name) did a great job - opened up TV and bracket , quickly out TV on wall and removed packing material

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best TV installation service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchaed the TV installation service for my existing 65” TV, and it turned out to be worth every penny. We might believe DIY is better snd free, but wait till you’re taken this service. Installattion was fast, accrate and wothout any debree or mess post work completion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    COMPLETE SATISFACTION!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team installed my wall bracket, TV, sound bar, PS4 Pro, 4k DVD player with precision, accuracy and professionalism. They even ensured the components worked correctly and that everything was configured to the wi-fi. They even took the time to show me how to configure a blu-tooth device. The Geek Squad really cares about their customers. I definitely will be using them in the future! KEEP UP THE FANTASTIC WORK!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Well done Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job. Tim was very knowledgeable and thorough in his work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that delivered and set up my TV and mount did an excellent job. Both were very Courteous and will to explain what “I” needed to do to work my TV. Their attention to detail in mounting the TV so it was perfectly aligned and straight was very professional and their knowledge on the install was evident. I couldn’t have been more pleased.

    I would recommend this to a friend