Customer Ratings & Reviews

The setup team came early in the schedule, which was a plus. They expertly mounted the new TV. Then they connected the many cables to all associated devices with no problem. Since we have a new Harmony, we needed to buy the "Harmony Remote Programming" job in order to have it programmed. The team was vey courteous and patient with us as we needed to learn some new things about the new TV. Lastly, they cleaned up the packaging, etc. so it looked like they were never there.

They are just great and I would highly recommend them to anyone who would like to get a big tv installed. Not only were they helpful with installation but were very nice with any open questions on tv and sound bar

Agents mounted the TV and were very pleasant. They were great!

The professionals mounted and set up three TVs and all look and work perfectly. Courteous, fast and efficient. Will use again.

The picture on this TV is crisper, brighter, more AMAZING than any I have ever had. I would recommend this TV over any other manufacturers on the market for quality, price and most importantly; Customer Satisfaction.

Excellent, professional service. Everything was perfect. Installers took all the time necessary to explain the features.

The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

Geek squad was very professional. Did a very good job mounting my tv. Everything was to my expectations

The geek squad team of 2 came and were courteous and professional. They made quick work of my old set, handle my new one with care and set things up very quickly. They turned off the settings that would have annoyed me. Overall, they save me a ton of time and I would highly recommend them.

Tom and Antonio went above and beyond in securing a TV to replace the one well had ordered. They were expeditious at installing even setting up streaming apps! Their customer service turned what could have been a disappointing and frustrating experience into a stellar one!!

Geek Squad Installer was tremendous. Fantastic all around. We had a really complex installation because of the wall mount plus the MANY components attached to the new TV. He was patient and wasn't in a hurry to leave like other installers I've had in my house. This install also happened during COVID. ALL safety concerns were handled with the utmost of professionalism. Good job all around.

Excelent, look picture and art work feature.. The size is perfect for our wall. The Geek squad slim wall Mount was absolutely perfect. The two guys were on time, experienced and effient. The whole process fro buying it at the store to enjoying the tv in our home was seamless! Thank you Best Buy!

We utilized BB's service to wall mount a 65 inch TV in a small conference room at our business. The installers were prompt, notified me when they were on their way, and completely professional. They were very friendly and followed our directions well. The job was completed quickly and very well done. They took precautions to minimize dust and debris and then thoroughly cleaned up everything when they were done. We Highly Recommend using this BB service!

The guys was really professional and was on time. They also sold me a better quality tv mount for the same price

Geek squad agent Martin and his partner(forgot his name) did awesome work. Got there in time, right to business, told me of any issues they might encounter and had a plan b and c if necessary!! Very quick job!! Thank you guys!!

The Geek Squad was so helpful and finished quickly. They carried my TV up the stairs and mounted my TV in probably 15 minutes. If you need assistance on setting up the TV settings they can assist as well. I would definitely recommend this service.

The technicians did a great job of mounting and installing my new Samsung Frame TV. They were extremely patient with me in deciding the placement and making necessary adjustments I requested. They took their time and were extremely neat and professional.

They accomplished a tough installation with minimal hassle. They are great !!!

Joe at Geek Squad was very patient and knowledgeable when he Installed our Roku 55” and Roku 40” TVs. He explained the process and how the devices works. This technology is all new to me and my husband as senior citizens. Thanks a bunch Joe!

the agents were on time and connected everything for the set up they cleaned up all the boxes and packing stuff took old tv with them