Customer Ratings & Reviews

Great job installing my new TV and Sonus system. Neat and clean job.

Amazing service! Could not have been happier! 3 TVs mounted, sound bar on one with remote programming and our media room set up with speakers mounted, remote progamming, audio components, etc. All to perfection…

The agents mounted my tv and connected it to my soundbar. They are knowledgeable in what they are doing and basing on their suggestions i knew they are home theatre geeks. They stayed for a few minutes to explain to me how the setup works

The guys were great. Professional and nice. I’d recommend. Not a fan of customer service on the phone. Promised me call backs twice and I never got a call. I had to follow up with them three times.

On time fast mounting of tv excellent job. Great job setting up the apps and activating them.

very precise and knowledgeable they would ask often if that is what we wanted and they did a very good job.

After purchasing our 4K TV the Geek Squad arrived as promised and quickly set up our new tv. They spent time showing us the many features of our new tv and explained that we needed Verizon to come out and install new boxes for the best reception. The story with Verizon was a nightmare

The agent installed the TV extremely fast and was very knowledgible on what he was doing

The Geek Squad was efficient and helpful. They paired my Xfinity remotes and showed me how to use them. They did a fantastic job.

Only because we couldn't make the full function mounting bracket work without using anchors, and the Tech didn't feel comfortable using them. Even at that, he did an exceptional job, was very knowledgable, and went the extra effort to make sure the job was complete, and to the best of my satisfaction. Best But has always done a good job installing, and/or repairing my electronics.

The Geek Squad agents were great and mounted our new TV and made sure everything was working perfectly. As important was the quality work was that they were helpful and personable.

The installers were very efficient, great instructions and very patient teaching me how to use the tv’s features

Our Geek Squad service was great. We replaced an old 58" plasma TV with a new 75" QLED. The old TV was a tank, weighing over 140 lbs. The techs removed the old TV, hung a new mount and mounted the new TV and set up a new soundbar without issue. I highly recommend the Geek Squad service.

I can not say enough good things about our installers and the job they did. Seamless, clean, professional, etc. However, it’s too expensive in my book. We purchased 4 mounts and wanted them to install all of them. But the price prevented us from doing so. We opted to have the largest installed and am glad that we did. I think that for a tv the large and heavy having someone with a lot of experience can never hurt. But there should definitely be packages for multiple TVs and the staring price for one should be lower. Our 1.5 hours worth of relatively easy work should not be so expensive. But if you are good with the price the service itself is fantastic!

The agents that came by and mounted everything were very nice. They cleaned up after themselves, also made sure we didn't need anything else. Since our tools are still on their way from being shipped. This was a great value, they measured and did everything very well.

The technicians arrived on time, quickly doned bootys and reviewed the space/wall for mounting and quickly and securely installed the wall mount. They installed the tv, bundling wires and connected it to my network and audio system. They took the time to explain the important functions and how to adjust several functions. They removed all the packing materials and left the house exactly as they found it. Very satisfied with their support.

The agents mounted my TV and connected to my devices. Professional, efficient, and courteous.

The staff at Best Buy that comes out to install was incredibly helpful, informative and very polite. I would use them again without hesitation. They went the extra mile to make sure I was happy. It’s a five star rating six if I could give it or 10.

Edward was great! Everything was great. On time, fast, efficient

Couldn't have asked for better service. They were polite, helpful in answering all my questions, careful and conscientious with the tv and my property, and very fast with the installation. They even bring a level to make sure the tv is straight! I would highly recommend this service.