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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not easy to mount over the fireplace. The Geek Squad brought in a specialist who was experienced for just this type of mounting. The Geek Squad carefully planned out the mounting and then efficiently carried out their plan. We love ho our TV is mounted and how well it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trusted installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and quick service. I only trust geek squad for installation. They set up the tv we bought ready to go with the Roku, soundbar, and ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount, easy to install and handle. Great foe self installers. Used it for both a 65” and 55”TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Technicians were fantastic thourough job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 3 people to install 2 TVs. They were very professional and offered great recommendations for soundbars and lights that would go with the TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Margie and her team provided outstanding customer service while working fast and hard to install outdoor tv, Sonos sound bar with other add ones! Margie recommended another outdoor speaker, which I purchased same day at Best Buy. Spent valuable time to show me how to work the new system and provided number if need support later! Thanks so much for a wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was very simple to install with the template when you find the stud. The adjustable mount makes it easy to watch TV anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job fast and efficient!! Very professional guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my mount for my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick installation great job. Will be using them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and easy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They came in and quickly installed my mounted tv. No hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great advice and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Aaron, was amazing. He arrived right on schedule. Before the initial set up, he took the time to give advice on viewing angles, wiring run placement, and a recommendation on a different mount than the one we were originally planning to use. Installation was quick and perfect. Exactly what we needed. Would recommend Aaron for anyone in the Owensboro/Daviess County area for tv mounting installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house were knowledgeable, efficient and friendly. They went over everything with me up front to make sure there were no surprises. Obviously experienced installers. They even took the trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was all by himself, he mounted 2 two 65 inch flat screen tvs with ease. I always thought they sent out two people to install tvs. He was polite and informative. He let me know about the time frame I had to change my tv from its location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin and his coworker were excellent. They installed my 85 inch Sony tv with ease, while making sure it was perfectly centered for the room. Dustin paid attention to all the small details and was very precise. I would recommend their services again. They even cleaned up the garbage and vacuumed the floor where they did the install. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an exceptional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted for me, and all my accessories (sound bar, dvd player, internet) were connected and tested. Installation was neat, with all wires hidden. Tech was quick, and thorough, and pleasant and professional to deal with. Answered all my questions, and pointed out things that I had not been aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent...highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and very courteous with the delivery and installation. Nick and his co-worker showed us how they would install to get the best viewing of the Samsung TV on the Wall Mount. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up tv and helping with all I needed. They made suggestion to as wasn’t happy with tv option.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did the install very knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Up in a Jiffy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about our Geek Squad service!! Thorough, polite and measured everything to make sure our new TV was mounted perfectly. Even when taking a second look since something was off a little … went back and double checked the leveling (turns out our 1971 house isn’t exactly level … of course!!!)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to remove my old LED TV and mount my new 4K TV in its place. I'm fairly savvy with connections, but there's no way I could have handled the mounting and removal of the old set due to size and weight. The guys were within the time window, called ahead before arrival, and took care to make sure everything was setup and working in a way I understood before leaving. Would definitely use the service again for something like this.

    I would recommend this to a friend