Customer Ratings & Reviews

Agents were on time and mounted and set up my TV. Very good service by Geek Squad

Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

On time, fast and expert installation; fine tuned the sound and picture

The Geek Squad team devised a plan and came with a strategy to install the TV. The TV was mounted at 12 feet, centered and leveled correctly. Top notch job Geek Squad.

The first crew was absolutely horrible. They had no tools. They were incompetent. They were rude and left after placing 1 piece of tape on the wall. The second crew was absolutely competent to mount the 83 inch TV, its wall bracket, the soundbar and ceiling mounted speakers. Can't say enough about their efforts. Took all packaging. They even arrived on time. Excellent experience.

Both were very efficient and the install worked well. Only complaint, is a minor one. They did not get the manual out of the box to give to me. I assumed that there was no manual included, even though it was mentioned in the item description online. I did locate a digital copy and downloaded it. When we broke down the box for recycle we found it plus some items that would have enhanced the installation by lifting the tv up so it would not be partially blocked by the sound bar. Like I said not major issues, but one of those little details. Overall very pleased with the team.

very professional, knowledgeable, courteous, detail oriented loved the pride they took in their jobs

These guys were awesome. They setup TV and home theater system. I wanted my new stuff to look better than what I could do and these guys knocked it out of the park. Love the system and the look of everything. Sounds great as well.

The totalcare membership has been the best investment as a new homeowner. They did a professional installation of the TV mount and TV in the best spot. They consulted me before installation and finished quickly.

I got this for my parents with their 77" TV since I knew they wouldn't get it mounted otherwise. They said the installers were amazing, polite, and mounted the TV perfectly. They are so excited to have the rest of their room back, without the TV stand, and the TV looks amazing on the wall. Great service!

The team mounted all three of my TVs expertly and professionally. Both were very knowledgeable and courteous. Will definitely have them out for future mounting.

Installation was outstanding. Arrived on time after text and call to confirm on their way. Technicians (Brandon) were fast and professional. Courteous and very helpful with information. Placed the tv precisely where I wanted. Connected all devices, including cable tv box, and ran service test to confirm everything was working properly. Cleaned up after themselves. Highly recommend!!

They did a wonderful job mounting our TV and sound bar! So friendly and very professional!! They took their time explaining everything and making sure it was just right! They also took the time to go through the TV settings and get us up and running without having to figure it out on our own! My husband and I were so happy with the geek squad service!

When our dog knocked our older TV off the entertainment center, it was time for a new TV. We purchased a near top of the line TV so to protect it for being knocked off, I decided to mount it to the wall. The TV is a 65 inch so I felt it would be too much for me to do it by myself. Also thought why not have someone who has experience mounting larger TVs do the job. That was the correct choice. They had it and the sound bar mounted within a couple of hours (did not time them). I'd probably still be working on it today if I was doing it LOL.

The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

The installation exceeded my expectations because of the installers - Carl and his partner were exceptional. They were polite, knowledgeable, and did a great job cleaning up after themselves. They patiently answered all my questions. Carl should train all the new members of the Geek Squad install team.

Great install experience. Very friendly, knowledge and efficient. Very please with this service!

Devon, who delivered our new TV not only helped set it up, but also took the time to explain the new controls so we could begin watching as soon as he left. I can't say enough about how conscientious and knowledgeable he was. Thank you!

Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

We had 2 bad TVs installed before this one. New crew installed it. Much better crew