Customer Ratings & Reviews

The agent mounted my 55 inch TV quickly and professionally.

Literally perfect. The guys came in and installed the TV with no hassle. I think our wall is a little imperfect thanks to some unfortunate contractors but the geek squad made it happen. They secured the tv and it looks perfect!

The service was incredible. Expertly handled a job I was not capable of doing by myself. They were knowledgeable about the mount and also had some great tips about setting up the tv.

Very good!! I highly recommend the service. The technicians communicated with me and clean up after the TV was mounted. If you want the wires hid behind the wall be sure to get the In wall wiring kit and add the In wall Power Extension to your order. You will not be disappointed.

The service technician came to my home today and was able to mount my 2 TV's to the wall. The one in the living was a real challenge due to 2 X 4 conflict inside the wall. Al was very kind and professional.

First the crew that arrived was terrific. I’d give them a 5plus. I dropped the rating because Best Buy’s communications of their arrival time was beyond awful. They were late but no updates were provided or apparently even possible. Some time after the installation occurred I got a reminder of the original scheduled time. Great setup experience. Terrible terrible communication

The team mounted all three of my TVs expertly and professionally. Both were very knowledgeable and courteous. Will definitely have them out for future mounting.

The agents that installed my TV did a great job, clean and super fast

Great mount extremely sturdy. Easy to install. Could hide the cables no problem Setup team were fast and knowledgeable.

Fred and Wolf were right on time and knew exactly what they were doing and had the tv on the wall in a short amount of time. They both were professional and courteous, and Wolf even programed my remote while Fred was finishing the wall mount. They were the best and I thank them both for making it so easy.

Install guy was awesome. Friendly and explained everything and made sure I was happy w/ the install before he left.

The gentleman who came to mount my TV we're excellent, fast and knowledgeable. Definitely worth the money!

"The technicians who handled the uninstallation and reinstallation of my TVs were exceptionally helpful, courteous, and professional. Their expertise was evident, and I felt fully confident that the installation was done correctly and securely. I highly recommend using Geek Squad for this service if you’re relocating—it's absolutely worth it."

Yes, It was professional. They knew exactly how to install. I was Satisfied.

The Geek Squad are the best part of purchasing from Best Buy. They are knowledgeable, professional, and courteous. They took down the old TV; set up the new TV; and hauled away the old one and all the boxes. I highly recommend them.

Geek Squad installed my 77" OLED tv. It was super fast and now I don't worry about it falling off the wall.

I can not say enough about the fantastic job the Geek Squad member did mounting and setting up my TV. He was very professional and took care of removing all the packing materials from the TV. He also let me know he was on the way and during set up he made sure I was happy with the placement before he drilled any holes.

Very knowledgeable, cleaned up when done , very satisfied, Friendly and answered all my questions

Amazing customer service! Both techs put us at ease when our wall was difficult to work with. They were both so helpful and kind and took time to explain in detail any questions I had. They were incredibly personable and that was extremely important to me. They made my tv look amazing and perfect. So happy about the look, but even more happy about their service. If I could I would repeatedly request just these two techs every time.

The agents mounted the tv with lots of knowledge and professionalism...