Customer Ratings & Reviews

Ismel and Cody handle my electronic with care and were amazing young men. They made sure I understood every aspect of my electronic. They explained every detail of operating am TV. I am 61 and technology is not my friend. They were very kindand oh so helpful.

THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

Geek Squad techs were fast efficient and cleaned up everything when they finished the install. They were very familiar with every piece of equipment and worked together well. Very pleased with their work!

The guys were great. Professional and nice. I’d recommend. Not a fan of customer service on the phone. Promised me call backs twice and I never got a call. I had to follow up with them three times.

Very efficient , very professional. On time, and very knowledgeable

The service was amazing. Extremely quick and efficient and nice man that took care of the installation.

Mounted 77” TV and Bose sound bar over rock fireplace. They did an amazing job making sure it was the right height and centered. Connected to sound bar and ensured it was working properly. Was very patient with my questions and concerns. Wires completely invisible. Cleaned up what little mess they had. Highly recommend.

Joshua was friendly, knowledgeable and efficient. He made sure he explained the entire process of the installation and asked if I had any questions after he finished. He set my system up and it was ready to use when he left. I would love to have him service my requests in the future.

could not have been better. very knowledgeable and explained every thing I needed to know. he was very understanding that we were older and not up on all the latest but explained everything perfectlt.

Perfect to hold 65'' TV. Quick, Easy install and set up.

The agents did a great job of answering all my questions and installing the unit exactly how we wanted it. Then they took the time to help set up the remote features and showed us how best to operate.

TV mounting was done so well. Excellent service. I am very happy.

The agents mounted my tv and connected all the devices. They were polite, talkative with me, nice yo my dog, and super friendly. They stayed until ALL my questions were answered.Could not have asked for any better service!!

Alex and Jake came out and hung my new 70" TV efficiently and quickly! I paid a little extra for them to move my current TV upstairs. Later in the day, I went upstairs and turned my TV on and there were some crazy lines all over the screen.. I texted Alex with a few pics and he immediately took responsibility for the damage. This was Sat (Dec 2) afternoon. By Tuesday, a claims rep called me and asked me how much I wanted to purchase a new TV!! I immediately went online and found a 55" for 369.99 and I had a check in my hand for 400.00 by yesterday (Dec 8)! Alex and Jake could have denied they damaged my TV.. not only did they not deny it, they worked quickly and proactively to get me a new TV! Kudos! I highly recommend!!

The agent was familiar with my new tv and its mounting. He was organized, quick, and professional.

The geek squad agent Adam T. that mounted and set up my tv was amazing! He called ahead to advise exactly when he would arrive. He was friendly, funny and explained everything. He didn’t make a mess and kept me informed each step of the way. He exceeded my expectations!

Excellent service! Very respectful and knowledgeable technicians mounted the TV in no time!!!

Did a very good job, knowledgeable, clean and professional

I had the Geek Squad come to my home to install a wall mount for my 55 inch TV. The tech was on time, was completely respectful of my home, explained the whole process to me before he started, and did an amazing job on the installation. He connected all my components to the TV and made sure everything was working properly. I was totally satisfied with the experience and would recommend the Geek Squad for in home service and installations.

Best Buy service was great. Knowledgeable and pleasant tech. Came in and set up TV and tried to help put on stand we purchased but it did not fit. Showed us how to use remote. Took all packaging and the old TV that did not work anymore.