Customer Ratings & Reviews

The agents mounted the TV and made sure all devices were connected and were working as expected.

Professional,knowledgeable and friendly, Connected all my stuff and cleaned up sfter themselves.

Agents mounted my TV - very organized, professional and courteous. They were great.

The agents mounted my TV and installed all my devices in a professional manner.

Very impressed with the installation of my frame tv. The 3 gentlemen were very professional with the install process.

It took a couple of visits and an exchange of TV mount. At the end, they were able to do the job. The advantage is that you buy the TV and the Mount and they do the deliveries and have other people do the installation. Some times you get lucky and get a real nice installer who helps with any unexpected incident, others not.

The tecnician kept me updated of his arrival and installed my TV and devices to my satisfaction. I was very pleased with the service.

Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.

Zack and his partner did a great job mounting my TV and making sure everything was set up how I wanted it!

Squad men were friendly, courteous and knowledgable. The entire set up process was smooth, and efficient. They explained about the tv and what to expect. They (Bryan and Zac) were truly an asset to Best Buy.

The guys were on time, careful, did a fantastic job mounting our large tv. Highly recommend!

I recently upgraded from the 50 inch to the 65 inch screen. The size works really well for me and the picture is awesome. The one thing I don't is that it is not voice activated. I did not think to ask and the sales representative did not mention that information. I bought the fire tv cube by amazon because of I have very low vision and voice activation was a need for me. The fire cube is ok, but it is not user friendly like the tv's with voice activation.

Best Buy's geek squad is pretty awesome. 2 People arrived to set up our new television. They were respectful and had our TV up and running pretty quickly. This is why we use Best Buy, because of the personal connection and ease of mind with our new television.

Geek Squad Installer was tremendous. Fantastic all around. We had a really complex installation because of the wall mount plus the MANY components attached to the new TV. He was patient and wasn't in a hurry to leave like other installers I've had in my house. This install also happened during COVID. ALL safety concerns were handled with the utmost of professionalism. Good job all around.

The Geek Squad agents were great! Polite, professional and fast. The TV was mounted to the wall perfectly and hooked up to all the devices and assured they all worked properly and in concert with one another. The picture on this TV is stunning. We are very happy with this purchase!

Fantastic service. Arrived on time as promised and installation was really fast.

Installers arrived on time and completed the installation quickly and efficiently. I would definitely use them again.

The technitions were very good, They took down my old tv and put up the new one. Made such that all my equipment worked with the new TV.

Steven who put up our tv was awesome and I think he deserves a raise. I would hire him in a heartbeat because of his kindness, quickness, and his stellar customer service. You need to let him train all your staff. He's awesome

A solid oled for the money paid with a great picture.