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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 38,688 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wonderful service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and setup was flawless. He was knowledgeable and helpful I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83” S90d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid oled for the money paid with a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very friendly and did a great job mounting my TV after our recent move. Job well done, and done very quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MarionC - Master Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS OF FEBRUARY 18, 2025 AT 5:20 PM, THIS SERVICE HAS NOT BEEN COMPLETED AS PROMISED IN 2024!!!!! WHY? THE SEVERAL TELEPHONE CALLS I HAVE MADE TO MAGNOLIA REQUESTING TO COMPLETE THIS SERVICE AS PROMISED APPARENTLY HAVE BEEN IGNORED BECAUSE SUCH SERVICE HAS NOT BEEN COMPLETED. BEST BUY/GEEK SQUAD/MAGNOLIA WHO APPARENTLY JUST TOOK MY MONEY AND RAN, SO IT SEEMS. MY FUTURE PURCHASES AT BEST BUY/MAGNOLIA HAVE BEEN PUT ON HOLD AND WILL BE CANCEL SOON DUE TO MAGNOLIA NOT FULFILLING IT'S PROMISES IN GOOD FAITH

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was all by himself, he mounted 2 two 65 inch flat screen tvs with ease. I always thought they sent out two people to install tvs. He was polite and informative. He let me know about the time frame I had to change my tv from its location.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    G. SQUAD GREATNESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant with getting this service but when your getting the best tv we agreed to provide the best install. The Squad came a little late but not interfering with our day after all it was the start of the football season YEAH!! Excellent install and good connect going thru every step and even remounted the tv they replaced going the extra step!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek installed very fast! On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They were very professional! Came in put the tvs up I also havs them for when I move to take them down as well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and walked me through initial set up easy installation and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed 3 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job. Set up everything without any problems. One tv had to have special installation and the second two men did a fantastic job. Our sales person Shoaib was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Frame TV. The guys who installed it were really careful and wanted to be sure I was happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Geek Squad rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing 2 TVs and a sound bar. They were professional, well mannered, and had all the right tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very effective and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and effective. They were very responsive in rescheduling as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great team if two who delivered, installed, then walked me thru a few things to know. Kyle and colleague worked as a well-oiled, efficient team.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable and professional. This is why I buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech installers arrived within the time frame were friendly knowledgeable and did a very good job with my tv wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad - Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service we received was excellent. We were fortunate to have two individuals that knew exactly what they were doing. They were extremely professional and excellent troubleshooters. They were respectful and clean up the mess after completing the project. This is the second time was had the Geek Squad doing service in our residence. Both times were completed with great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and TV Brackets. From start to finish they seemed to know what they were doing, made sure they took care around furniture, wore masks, answered questions made sure we knew how to operate all devices, stepped us through TV operations, made sure we called Xfinity to fix a broken modem, advised us of change our decision possibilities that included upgrade in size of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, easy to use and quickly installed reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So glad we did this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally thought we could buy a tv, take it home and set it up ourselves; how hard could it be? I am so happy we did not do that and had a wonderful Geek Squad agent like Dakota take care of everything for us! I cannot say enough nice things about him. He was patient with our slow learning curve and made sure we knew what we were doing before he left. And he was so very courteous and tactful as well as so knowledgeable about the technology! Well worth the expense!

    I would recommend this to a friend