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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional, well trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional technician. I wondered how difficult to mount a 75 inch tv. Kevin who did the mounting does know, did with ease and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team members did a great job at moving, setting up and integrating my new large tv into our home wifi system. The Team lead was knowledgeable and customer oriented. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was all done correctly, looked professional. They mounted and added a power source wall kit to hide the wires. You could do it yourself but if you aren’t inclined to do that sort of thing this is a good option. Be aware they charger you to mount it. Then again to install the kit on top of paying for the kit. If you are a total tech support member it is nearly half off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy contracted our installation service to a third party so installation could occur a week sooner than their installers. Thus while under the BestBuy umbrella this was not a direct Geek Squad service. The third party installers were great and the installation went flawlessly. Very happy with the service and getting things installed within a week of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were wonderful. Before purchasing any additional equipment an agent came to our house znd and explained what we would need and hos thry would seg it up. They were fantastic. Wd now have the tv where we wanted it and th we viewing experience is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were at my house on time, unboxed my tv, set it up, showed me how it worked, and had everything cleaned up in half an hour. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my new TV on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old TV and mounted new TV with new mount. They connected and assured proper operation of my devices, cable box and home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: The agents were knowledgeable and courteous. They securely mounted the TV at the perfect height and gathered the cord and cable behind the TV for an uncluttered look. CON: I know there must be a good reason BUT I wish the appointment window could be shorter

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TOO EASY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class TV mounting!!! I was a bit worried because I had heard of some horror stories so I went with the professionals at Geek Squad and I'm excited that I did. They made it look so easy even after mounting my TV on top of my chimney. Best choice I could have made! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad put up my tv & mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome! The called the day before and then when they were 30 minutes away. They removed my old mount put up the new one and then put the tv on the mount! They were quick respectful and I really appreciate what they did for me! Outstanding work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT JOB by Geek Squad installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installers did an EXCELLENT JOB of installing our new VIZIO TV onto thecswivel wall mount! The TV and the dwall mount installation are both working EXCEPTIONAL WELL! Keep up the EXCELLENT WORK Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV is up and looing good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the installer were not real familiar with my old sound system they did manage to get it connected and working. The TV was installed right where I wanted it and everything connected and works and they never even made a mess to cleanup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV mount quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and friendly. Explained how to remove TV after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Bravia TV 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, many features, easy to maneuver around

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took three tries to get a 2 man crew in place with the right items to mount a large TV and sound bar, but they did a great job in a timely fashion. They left the work area clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service and very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and mount very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job mounting and connecting all my devices. I was very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My satisifaction with Best Buy services/home insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicans were on time,mounted the tv with aligning in mind, cleaned up after themselves, very polite and identified themselves. Made sure we knew how to operate the tv. We were satisified. They quoted if any questions/problems to please contact Best Buy. I would recommend Best Buy to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with installation, was super quick and they made it look easy

    I would recommend this to a friend