Customer Ratings & Reviews

The agents connected my TV and connected it to all my streaming devices. I would highly recommend them.

Had a service for install the Tv on the wall and they did a great Job So professional and clean Thank you

Geek Squad was fantastic! They connected it to the stand and got everything working on it and did it very quickly! The two that installed it were courteous and friendly. They took their time to answer our questions. Also told me to call back if I had any problems. I couldn't ask for better service! Best Buy is one of my favorite stores!

We utilized BB's service to wall mount a 65 inch TV in a small conference room at our business. The installers were prompt, notified me when they were on their way, and completely professional. They were very friendly and followed our directions well. The job was completed quickly and very well done. They took precautions to minimize dust and debris and then thoroughly cleaned up everything when they were done. We Highly Recommend using this BB service!

Installation crew (2) arrived when they stated. Hooked up quickly. Made adjustments as needed and cleaned up. Very fast and efficient!

Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

could not have been better. very knowledgeable and explained every thing I needed to know. he was very understanding that we were older and not up on all the latest but explained everything perfectlt.

we had a miscommunication at first. 2 guys came from the geek squad took down my old tv and put up the new one. As they were packing up bc they thought the were done and I said it’s supposed to be on a moveable mount. The store forgot to give me the mount and charge me. So they left I went back to the store got the rack and Naomi came on Sunday by herself took the tv down put on the bracket and tv and it was fine. Except we had a mis communication and she had hooked my sound bar up directly to the tv and I wanted it separate from my cable. I wanted it as a separate entity. So I. Called back and she came back and fixed it the way I wanted it to. So at this point I was a happy camper UNTIL I went to use the sound bar that night and I couldn’t get it to work. Called the geeks to come back out . The day which was Monday I got a call from Naomi saying that they have nothing to do with the sound bar she told me to hold on as she was looking through the book and walked me through some steps and WALA FIXED. ThTs why it pays to buy the total Gerk Squad protection. The end

The Geek Squad did a great job mounting the TV to the wall and connecting all devises

The Geek Squad is great! They tried to use our existing mount for our new 77 inch TV, but showed us how it would not work anymore, and replaced it then and there with zero issues. Very knowledgeable and very pleasant and professional.

I definitely recommend this, no matter how much you think installation is easy and you can do this yourself, those guys have gadgets and stuff to get the job done perfectly with NO DAMAGE and ONG they can hide all your wires and give you advices on how to take care of your device to last even longer , I love it

The agents did a great job of answering all my questions and installing the unit exactly how we wanted it. Then they took the time to help set up the remote features and showed us how best to operate.

The squad did a great job as usual. They has installed many TVs and speakers for me and always to a great job.

The guys were very knowledgeable and polite. Also very quick in their tasks to get everything in place

Geek Squad techs were fast efficient and cleaned up everything when they finished the install. They were very familiar with every piece of equipment and worked together well. Very pleased with their work!

They accomplished a tough installation with minimal hassle. They are great !!!

Literally perfect. The guys came in and installed the TV with no hassle. I think our wall is a little imperfect thanks to some unfortunate contractors but the geek squad made it happen. They secured the tv and it looks perfect!

The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

The Geek squad was very professional and was on time and very knowledgable

The geek squad agent mounted and installed my Samsung 55” tv to the wall as well as connected everything to my Xfinity service. He was very helpful and explained step by step what he was doing until the end. He was exceptional and went over and beyond to help us feel comfortable by having patience and taking the time to explain and show us how to use our new tv.