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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job installing tv and sound bar, then programming everything for us. Feels a little costly, but since it would have taken us forever…..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install our new tv were so friendly and professional. They set it up exactly how I wanted, and showed me how to turn on and off our new tv. I Would highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So glad I had this service done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys too down the old tv and mount. They then installed the new mount, hung my new TV, connected everything and gave me a tutorial on the new TV and Remote. It took them less than an hour. A 75” TV mounted above the mantel of a stone fireplace. Less than an hour! No hassle! No aggravation! Well worth it to have a professional installation done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our TV expertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad yet again when we relocated to Texas from Nevada. The guys were on time, professional and consulted with us down to the height of mounting our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou’s Super tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv mount was the one that I used for my 65 inch Samsung QLED for our loft upstairs! It make the TV looks like it’s floating close to the wall! It’s look very good since it’s was professionally installed by the GSQUAD anyway! They made it quick every was cleaned up! No holes showing after it’s was all said and done

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job, very appreciative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys only had to re-mount the TV and they were gracious and professional, a pleasure to have them do the job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionally mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and professionally mounted 2 televisions with accuracy. Professionally made sure televisions cable program and apps worked correctly. Did it all under 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv quickly and efficiently. It was nice to not worry about getting the tv in and getting rid of the box too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Were very knowledgeable on how to set up the tv. Mounted it PERFECTLY. I always am weary about hiring people because im scared it’ll come out bad, but no it came out just as i hoped. They even mounted the tv high enough so my stocking holders didnt overlap the tv!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast install and great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv super fast and were extremely patient with my 5 year old who had endless questions. They even made sure to vacuum behind themselves to avoid my kids stepping on anything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made my day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy when I got a phone call from them saying they were here could not wait for my Sony Bravia 65 inch X90L they did a wonderful job they always do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery team was amazing. They not only securely hung my expensive purchase, but they made sure the operating system was up to date and all my other consoles, computer and dvd player were connected and working. Even went above and beyond to ensure my sound system worked with the new tv. Outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond to install a very heavy 85 inch tv in a second floor room on top of mounting a 65 inch curved tv as well. Everything looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got the Greek Squad to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of Greek Squad agents! Courteous, efficient, friendly and they left no mess even drilling through sheet rock. I considered doing the job myself but I'm glad I didn't. It's not that easy to do especially when these agents know the tricks of the trade. They were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was the most professional, hardworking, and kind person. He had to deal with really hard metal in order to mount our tv and he explained everything so well and just overall is an exceptional person that gave me a great experience. Thank you Greg and I will be only strictly working with you moving forward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job they make sure everything was working They were very nice and polite they made sure everything was working they answer all my questions that I needed to know and they picked up after themselves nice and clean I recommend them they’re good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad took extra care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and sound bar and had geek squad do the mounting. They took extra care to hide all the wires and even mounted shelves purchased from a 3rd party. They made sure all 4 of our devices were hooked up to the TV and working. While in our home they were friendly and professional. Will definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan came out to mount our new TV, and did an amazing job. It looks fantastic and was done very quickly. He consulted with us every step of the way to make sure we were happy with the end result. I hesitated to spend the extra money for the installation service, but it was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very on time, professional, courteous, and knowledgeable. Easy to work with and explained setup includeing call back days later to see if we had any questions. Offered to help even later if further questions came up. Both reps had experience in setting up both the LG 95NANO90UNA TV and Whalen Console BBXL54NV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t home but my son said they worked fast, and efficiently in installing and hanging up my 65” tv. After that they cleaned up the mess and took away the broken tv. Thank you very much.

    I would recommend this to a friend