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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great team if two who delivered, installed, then walked me thru a few things to know. Kyle and colleague worked as a well-oiled, efficient team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient, great instructions and very patient teaching me how to use the tv’s features

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted the tv carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my wall bracket and connected the tv and switch device. Wiring is very neatly done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I will always use the GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a terrific job mounting and connecting our new 77 inch LG C3 OLED TV. I will always use the GEEK Squad to install anyone large and/or complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support By the Geek Squad Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team did an awesome job installing my Sony Tv. They were efficient, did a high quality install and clean ed up all the residue neatly. The team also had a great and friendly demeanor. Would be happy to work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick / Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and his partner did a professional, timely and owner friendly mounting, setup and tuning of the new big screen TV! Very cordial and answered all my questions in a manner that was easily understood.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceptional Geek squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well, but the installation was exceptional and quick. The tech's ability to program the TV was mind-blowing. I was mesmerized by his agility and dexterity in entering the data in the remote control. Best clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Positive Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of installers were competent, thorough, neat and worked efficiently. I was glad I purchased the service. They mounted my television, ensured it was in good working order and I was familiar with its features and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad service in asking important questions regarding the location of the mounting of the tv and soundbar. They were very professional and suggested updating my surge protector and making sure that it was up to date with my new appliances. They went over how to use the new tv and soundbar and made sure that I knew how to use the products before they left my home. They were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Installation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install Team - Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad installation team did an outstanding job of installing our Sony 75 inch TV above the fireplace. We have used the Best Buy Geek Squad TV installation team previously with excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Happy Customer "

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I purchased my 75 inch Lg smart tv bigger& better quality then ever id use to own a 55in insignia now im much more pleased clarity, sharpness, & quality "please customer "thanks Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very precise and knowledgeable they would ask often if that is what we wanted and they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love my Best Buy Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad ...great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were meticulous and did a fantastic job mounting my 75 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a really great job on the installation of the wall mount and tv. They connected all of my devices to the tv. They did a test run to make sure all of my devices worked. Marco was very helpful in instructing me on how to use the remote to operate the tv and connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic! They are very professional and knowledgeable. They had my new TV up in no time and answered every question I had with all the patients that was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting and surround sound set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job quick clean can't say enough very professional I'm completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Installers Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job on hanging up our new TV with sound bar and sub woofer. They were professional, polite and answered all our questions. They also communicated when they expected to be there and were very timely.

    I would recommend this to a friend